Assistant General Manager of Operations Hiring
About The Position
The Assistant General Manager of Operations is the engine that keeps a complex, multi-faceted driving range running at its best and delivering the highest experience to our guests . This role requires someone who thrive s in fast-paced environments where no two days look the same and is adept at balancing real-time leadership with long-term operational excellence. Our ideal candidate is ready to step in and lead the team in-the-moment with confidence, while also building the systems and habits that keep the entire site performing at a high level . This person will lead through people: coaching their team with clarity, holding them accountable to standards, and making sure every guest feels the impact of a well-run operation.
Requirements
- 2+ years of leadership or operations management experience in hospitality, retail, entertainment, or golf
- Proven ability to manage systems and processes (inventory, certifications, vendor coordination, maintenance planning)
- Strong organizational and problem-solving skills with calm under pressure
- Flexibility to work evenings, weekends, and peak traffic periods
Nice To Haves
- Familiarity with POS systems, scheduling platforms, or operational dashboards
- Experience with vendor management or facilities oversight
- Background in golf, F&B, or entertainment operations
Responsibilities
- Act as site leader during M anager-on-duty shifts, ensuring smooth operations across range, tee line, and F&B
- Troubleshoot challenges in real time, from peak traffic to equipment issues, protecting both guest experience and team flow
- Hold all departments accountable to SOPs, checklists, and Golf Ranch systems
- Partner with the General Manager and Golf Facilities Lead to proactively address any facilities issues from bay experience and ball dispenser, to kitchen and range upkeep
- Manage daily work orders, coordinate with vendors, and monitor preventative maintenance schedules
- Plan and track annual maintenance projects to keep the site operating at peak conditio n
- Oversee inventory processes across food, beverage, and operational supplies, ensuring accuracy and accountability
- Maintain compliance with health, safety, and Golf Ranch brand standards
- Ensure team certifications (Food Handler’s, TABC, safety training, etc.) are current and documented
- Schedule and track ongoing training so the team stays up-to-date and confident in their roles
- Coach team members on operational execution, setting clear expectations and reinforcing accountability
- Provide hands-on guidance every shift—training, redirecting, and recognizing performance in real tim e
- Foster a culture of ownership and pride in d elivering operational excellence
Benefits
- Health, dental, and vision benefits covered at 50%
- Commission and bonus incentives
- Unlimited buckets to enjoy outside of work
- 50% off food and beverages
- 25% off merchandise and retail
- One free on-shift meal from our beloved concession container
- Predictable scheduling you can plan around
- On-the-job training and career development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
