Assistant Food & Beverage Manager
About The Position
We're hiring an Assistant Food and Beverage Manager at Terravita Golf & Country Club. At Troon, we believe our Associates are our greatest strength and competitive advantage. Whether you’re just kickstarting your career or have a long-standing passion for hospitality and customer service, there’s an exciting new opportunity for you at Terravita Golf & Country Club. Engage with guests from all over, providing a first-class experience and dedicated service they will carry with them long after they’ve left our premises. Ideal candidates have a genuine passion for hospitality. As a Food and Beverage Manager, you will be responsible for providing incredible guest service and member experiences through the execution of Terravita’s signature restaurant. This includes implementing budgets, hiring, training, and supervising all related Food and Beverage service and production staff. Previous Food and beverage experience is a requirement for the position. Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, so you can focus on the customer experience, camaraderie, and dining room management. For more information on our open opportunities, apply today!
Requirements
- College degree preferred
- Must have related experience in F&B; club environment preferred
- Knowledge of pertinent health regulations and liquor laws
- Must have food and beverage/a la carte and banquet experience
- Must have proven management experience
- Must be highly organized, efficient and detail-oriented
- Must have exceptional interpersonal and communication skills
- Must have strong customer/guest orientation
- Must be proficient in the use of Microsoft Word, Excel, Outlook, and PowerPoint
Responsibilities
- Daily management of Front of House F&B Department
- Assist General Manager with banquet and event sales
- Inspects and assists with banquet set-up and breakdown of tables, decorations, equipment, serving areas, and related activities in an accurate and timely manner
- Ensure satisfaction by communicating with the client throughout the event regarding any changes, substitutions or special requests; assisting banquet staff throughout the event as needed (refilling drinks, delivering food, bussing tables, etc.); and following up with host at the conclusion of event
- Hires, supervises and develops bartender, beverage cart driver, host/hostess, snack bar attendant and other employees in the Front of the House F&B department
- Create and exceed steps of service expectations, for dining room & bar service at signature restaurant
- Oversee beverage program, including Member wine club, banquet needs, seasonal specialty cocktails, etc.
- Conduct training and refresher classes for all Front of House F&B personnel in the correct procedures
- Daily oversight of Front of House F&B accounting procedures
- Forecasting and budgets pertaining to F&B operation
- Maintaining cost controls and conducting a monthly inventory
- Implement and maintain F&B sales/marketing programs
- Develop and implement marketing program to increase banquet business
- Alcohol and beverage ordering – follow PO buying process
- Quality assurance, guest service and training of all employees
- Uphold Troon Food and Beverage policies
- Institute and implement all Troon Human Resources guidelines
- Coordination between all departments
- Develop and implement creative strategies to increase revenues
- Plan and coordinate special events and functions
- Responsible for overall guest satisfaction
- Ensure all employees are conducting themselves in a professional manner
- Perform daily walk-through to ensure full compliance with the Department of Health regulations
- Complies with applicable health, alcoholic beverage, fire and other local/state laws
- Closing procedures and appropriate cash handling practices
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
