Assistant Food & Beverage Manager

Omni Hotels & Resorts•New Orleans, LA

29d

About The Position

The Assistant Food & Beverage Manager is responsible for the training, supervision, and daily leadership of all pool outlet personnel while ensuring service aligns with Omni Food and Beverage standards and company policies. This role oversees all pool operations, including the restaurant, food and beverage service, and recreation activities. The Assistant Food & Beverage Manager ensures exceptional guest service, maintains the quality of food, beverages, service, and ambiance, and manages staffing to deliver a seamless and timely poolside experience.

Requirements

2 years of experience in Food and Beverage Supervision or Management role preferred.
Willing to work flexible hours, specifically PM
Must have the ability to manage deadlines.
Must have a strong attention to detail as well as strong customer service skills.
Must be Food Handler and Louisiana Responsible Vendors certifications.
Must be able to work a flexible schedule including weekends and holidays.

Nice To Haves

Experience with Bar style management preferred
Understanding of Food and Beverage financials including cost and par controls is preferred.
General knowledge of Microsoft Word, Excel, and PowerPoint.

Responsibilities

Responsible for assigned shift, assisting in overall management.
Supervise and coordinate assigned shift.
Assist in overall supervision of the department as outlined in manager’s job description.
Complete environmental checklist for dining room.
Spot check liquor pars.
Order daily supplies.
Hold pre-meal meetings.
Follow up on established training steps.
Handle guest comments and complaints and ensure guest satisfaction.
Stay on the floor during peak hours.
Communicate with guests and receive feedback.
Observe, teach and correct staff’s service.
Monitor each guest experience.
Examine food preparation and beverage presentation.
Maintain condition of dining room, lobby lounge, morsels, mini bar and room service.
Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly.
Participate in interviewing new employees as needed.
Prepare maintenance request and follow-up.
Monitor food and liquor requisitions and food waste.
Check bar controls, shot glass use, red lining, and bottles totally empty daily.
Must be familiar with and adhere to all liquor liability laws.
Must know emergency procedures and work to prevent accidents.
Oversee maintenance of all equipment, and cleanliness of Restaurant/ Pool quality
This brief job profile is to give a general idea of the job and in no way states or implies that these are the only job duties to be performed by the associate in this position. Other duties will be assigned.