Assistant Event Director

Tunxis Country Club•Farmington, CT

12d

About The Position

Job Summary: The Assistant Event Director at Tunxis Country Club plays a pivotal role in facilitating golf outings, weddings, and banquets for our clients. This position requires a detail-oriented individual with exceptional organizational skills, creativity, and a passion for delivering exceptional customer service. The Assistant Event Director will work closely with the Event Director to understand the client's needs and execute flawless events that exceed expectations. Responsible for ensuring satisfactory food and beverage to guests, event retention, and coordinating with the other Club departments. Also, responsible for ensuring successful execution of the food and beverage activities and functions happening at the club during his/her shift.

Requirements

High School Diploma or GED
2-4 Years experience in the food and beverage industry
Ability to stand and walk for extended periods
Must be able to work weekends
Ability to lift 50+ pounds
Must have flexible schedule, including weekends & holidays as required by event schedule
Strong organizational and time-management skills with the ability to multitask and prioritize effectively.
Excellent communication skills, with the ability to build rapport with clients and vendors.

Nice To Haves

1-2 Years of venue/captain experience preferred
Supervisory or Managerial experience preferred
Proficiency in TripleSeat and Microsoft Suite preferred.
Knowledge of golf or familiarity with golf course operations is a plus.

Responsibilities

Event Planning and Coordination: Work closely with Event Director to coordinate all aspects of events hosted at the golf course, including but not limited to venue & ceremony setup, catering, table setup, decor, etc.
Event Execution: Oversee all logistics on the day of the event, ensuring everything runs smoothly according to the established timeline. Address any issues that may arise promptly and efficiently with exceptional customer service.
Customer Service: Provide exceptional customer service throughout the planning process and event execution, anticipating client needs and delivering results in high-stress conditions to exceed expectations.
Staff Management: Holds pre-function meetings with servers to ensure smooth, efficient service, assigns server stations and coordinates the timing of courses with the kitchen personnel.
Works with Events Team daily with the current events.
Meet with couples 30 days prior to wedding to go over final details alongside Event Director
Create floorplans for weddings and events as needed.
Trains, supervises, and evaluates FOH service staff.
Ensure that all banquet staff are well-groomed and in proper uniform (including name tag) before clocking in.
Update and create Banquet Event Orders for assigned events.
Consistently checks Banquet Event Orders and/or Floorplans for buffet tables, guest tables and other function room set-up needs for special events.
Responsible for ensuring staff is aware and ready to execute daily assignments and side work to be completed in their respective areas, to meet Club standards (ie orderly/organized work areas, consistently sanitary work areas, refill/stock containers and supplies, etc.)
Execute proper setup and breakdown of floorplans prior to and post event if necessary
Acts as Lead Waiter at special, private functions as needed.
Meet and greet guests upon arrival and make contact with the host of the event.
Communicate with outside vendors to meet their needs
Assures the neatness, cleanliness, and safety of all dining areas.
Assumes Opening or Closing Manager responsibilities when assigned.
Notify Event Director or Sales Director of guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.