Event Operations Director

MarriottHilton Head Island, SC
4d

About The Position

Manages all event service, banquet and event technology operations and staff on a daily basis. Core area of responsibility is the event operation team, including the Senior Banquet Managers, Banquet Managers, Senior Event Service Managers, Event Service Managers, Event Technology and Operations Managers. Position ensures the highest level of service throughout the event phase. Maximizes revenue opportunities by up-selling during the event phase and maximizes profit by effectively managing costs. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the Event Operations Department.

Requirements

  • High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

Responsibilities

  • Managing Event Management Operations and Budgets
  • Managing Profitability
  • Ensuring Exceptional Customer Service
  • Leading Event Management Teams
  • Maintaining Relationships with Property Stakeholders
  • Conducting Human Resources Activities
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