Assistant, Enrollment Services

Houston Community College
1dOnsite

About The Position

The Enrollment Services Assistant assists the Enrollment Associate/Officer or designee in coordinating, managing and auditing all College Enrollment Services to include registration, admissions and audit for compliance of state reporting.

Requirements

  • High school diploma or equivalent required
  • 1 year experience in a student services related setting
  • Valid Texas Driver License
  • MS Office Programs
  • Information Management Systems
  • Customer Service

Nice To Haves

  • Associate’s degree preferred

Responsibilities

  • Perform one or more of the various tasks required in processing a student’s application for admissions, registration, data entry, online orientation, WEB enrollment, etc.
  • Serve as a resource in providing general information over the phone and in person to students, faculty, staff and community.
  • Inform students of the enrollment process (application, testing, FA, advising, registration, orientation, etc. ).
  • Assist with onboarding process.
  • Collect all enrollment information, log items into student system, and scan documents (i.e. transcripts, test scores, residency documentation, etc. ).
  • Screen students for onboarding and assure Texas Success Initiative (TSI) compliance (i.e. check status at initial contact, set milestones and groups, and term activate).
  • Consult with Associate/Officer for items requiring professional judgment.
  • Enter and verify scoring assessment (i.e. TSI status, ACT, SAT, etc. ).
  • Troubleshoot and monitor the Electronic Lab.
  • Assist with recruitment and retention activities as assigned.
  • Perform other duties, tasks and assignments as required.
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