Assistant Director - Glenmore Manor

AFRICAN AMERICAN PLANNING COMMISSION INC•New York, NY

2d•$85,000 - $90,000

About The Position

Under the general supervision of the Program Director, the Assistant Program Director is expected to perform the following principal duties and responsibilities. Under the supervision of the Program Director, implements the on-going operation of a supportive housing residence for formerly homeless persons living with severe mental illness and/or substance abuse disorders. Provide regular structured supervisions that serves facilitate ongoing professional growth to social services staff members. Prepares monthly and quarterly reports on delivery of services and expenditures. Under the supervision of the Program Director, develops and maintains a complete social service staffing schedule. Along with the Program Director, recruits, interviews, hires and evaluates staff. Ensures compliance with organizational standards of confidentiality in handling of records. Attends all internal trainings, development conferences and other mandated trainings scheduled by funding agency. Develop trainings and make presentations to staff at regularly scheduled interval monthly and create individualized training plans for each staff member. Ensure that the supportive housing program's operations conform to and are operated within the guidelines, rules and regulations set forth by the funding agency. Oversee the development and implementation of individualized service plans and provide ongoing monitoring of tenants physical, emotional, and practical needs. Provide regular structured supervisions that serves facilitate ongoing professional growth to social services staff members. Provide crisis intervention, assessment and evaluate the tenant’s needs. Link tenants with vital community resources including medical, mental health and support groups.In conjunction with the Program Director, lead monthly tenant meetings and program events. Oversee the day-to-day functions of the social services staff. Collaborate with building management/HRA and other external agencies to ensure that tenant advocacy and effective rendering of services. Conducts periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to tenants. Organizes and conducts onsite and offsite training opportunities for professional development of staff. Collaborates with Program Director in the implementation of crisis prevention and/or intervention strategies to ensure a safe and secure environment. Participates in all trainings, meetings, IRC meetings, internal and external audits. Ensure completion of all required documentation including DOHMH surveys, audits and required input into CAPS and TMS. Oversee the day-to-day functions of the case management staff Collaborate with other units/teams to ensure that client advocacy and effective rendering of services. Perform other job-related duties as may be assigned or required.

Requirements

Licensed Masters of Social Work (LMSW) or Licensed Clinical Social Worker (LCSW) with at least three (3) – four (4) years’ supervisory experience working with mental health populations, substance abuse programs, inpatient/outpatient treatment, homeless populations, etc
Excellent management and supervisory skills
Proficient analytical and organizational skills
Ability to make program decisions in absence of the Program Director
Knowledge of database systems that records and tracks tenant data
Excellent written and verbal communication skills
Strong verbal and interpersonal communication skills with focus on providing excellent tenant services.
Strong written communication skills and ability to complete reports, as assigned
Demonstrate ability to interact effectively and collaboratively with a diverse community of residents, program staff and external vendors.
Ability to exercise good judgment and apply problem solving skills.
Experience working collaboratively in a team oriented and outcomes focused environment.

Responsibilities

Implements the on-going operation of a supportive housing residence for formerly homeless persons living with severe mental illness and/or substance abuse disorders.
Provide regular structured supervisions that serves facilitate ongoing professional growth to social services staff members.
Prepares monthly and quarterly reports on delivery of services and expenditures.
Develops and maintains a complete social service staffing schedule.
Recruits, interviews, hires and evaluates staff.
Ensures compliance with organizational standards of confidentiality in handling of records.
Attends all internal trainings, development conferences and other mandated trainings scheduled by funding agency.
Develop trainings and make presentations to staff at regularly scheduled interval monthly and create individualized training plans for each staff member.
Ensure that the supportive housing program's operations conform to and are operated within the guidelines, rules and regulations set forth by the funding agency.
Oversee the development and implementation of individualized service plans and provide ongoing monitoring of tenants physical, emotional, and practical needs.
Provide crisis intervention, assessment and evaluate the tenant’s needs.
Link tenants with vital community resources including medical, mental health and support groups.
Lead monthly tenant meetings and program events.
Oversee the day-to-day functions of the social services staff.
Collaborate with building management/HRA and other external agencies to ensure that tenant advocacy and effective rendering of services.
Conducts periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to tenants.
Organizes and conducts onsite and offsite training opportunities for professional development of staff.
Collaborates with Program Director in the implementation of crisis prevention and/or intervention strategies to ensure a safe and secure environment.
Participates in all trainings, meetings, IRC meetings, internal and external audits.
Ensure completion of all required documentation including DOHMH surveys, audits and required input into CAPS and TMS.
Oversee the day-to-day functions of the case management staff
Collaborate with other units/teams to ensure that client advocacy and effective rendering of services.
Perform other job-related duties as may be assigned or required.