Assistant Director, Tartan Scholars Program – Student Academic Success Center - Office of the Provost

Carnegie Mellon University • Pittsburgh, PA

2d • Onsite

About The Position

The Student Academic Success Center team focuses on creating spaces for students to engage in their coursework and approach to learning. Through academic coaching, tutoring, Supplemental Instruction, effective communication strategies, the Tartan Scholars program, accommodations for students with disabilities, and language support for multi-lingual learners, we offer a wide variety of opportunities for students to deepen their understanding of who they are as learners, communicators and, ultimately, scholars. The Student Academic Success Center values delivering a positive experience of student-centered support and resources while being equity-minded, asset-oriented and data-informed. The Assistant Director, Tartan Scholars Program will report to the Director of Tartan Scholars Program. The Tartan Scholars Program is designed to meet the unique needs of high-achieving students who experienced opportunity gaps prior to their enrollment at Carnegie Mellon. The program intentionally offers support and resources proven to amplify Scholars' success skills. The Assistant Director, will demonstrate a commitment to inclusion ensuring all students have what they need to thrive, designing success initiatives through data-informed decision-making, and demonstrate a record of success providing developmental support to undergraduate students across the span of their university experience. The Assistant Director’s role will collaborate with Success Center partners to manage academic resource initiatives (e.g. Six Weeks to Success), serve as the point of contact for Tartan Scholars experiencing challenges, and serve as the program’s point of contact for students on leave from the university for personal or academic reasons. The Assistant Director will collaborate with the Director on signature Tartan Scholar initiatives that define the Tartan Scholar experience including summer connections with incoming students, the Pre- Fall experience, the Winter Conference and Senior Celebration, as well as support the Director of Tartan Scholars Program in advocacy related to equity issues impacting students from limited- resource backgrounds to support the academic success and retention of Tartan Scholars.

Requirements

• Bachelor’s degree in education, leadership, sociology, psychology, human relations, or related field
• Three to five years of relevant work experience.
• Progressive responsibilities in an academic support environment is preferred.
• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.
• Successful completion of a pre-employment background check
• Child Protection Clearances (Act 153)
• Student forward and equity-minded that will lead the coordination of academic support and resource referral efforts for Tartan Scholars
• Ability to collaborate and communicate with a variety of stakeholders
• Service-oriented approach to assisting others

Responsibilities

• Academic Support & Resource Referral Initiatives – Engage Tartan Scholars to support academic success, retention and personal development, including: determining and interpreting student support needs on an individual basis; monitoring academic progress each semester and progress towards degree, and supporting Tartan Scholars experiencing academic concerns; lead programmatic efforts for Tartan Scholars experiencing academic challenges and serve as the program’s point of contact for Scholars on leave from the University for personal and/or academic reasons; initiate referrals to appropriate resources within the Success Center and across the University, managing intentional handoffs and follow up referral efforts for Tartan Scholars; collaborate with Success Center partners to manage academic resource initiatives (e.g. Six Weeks to Success)
• Collaborate on Enhancing the Tartan Scholar Experience - Collaborate with the Director on signature Tartan Scholar initiatives that define the Tartan Scholar experience, including: summer connections with incoming Scholars, the Pre-Fall Experience, the Winter Conference and Senior Celebration. Advocate for issues impacting students' ability to navigate systems and thrive successfully. Work collaboratively with the Director and Success Center colleagues to plan, develop, implement, and assess day-to-day initiatives that define the Tartan Scholar Experience; recruit and supervise the student Family Ambassadors, who serve as peer mentors for small groups of first-year Scholars
• Success Center and University-wide Collaboration and Support – Represent the Director in meetings and collaborations as needed; collaborate with colleagues in Enrollment Management, Student Affairs and the University’s six undergraduate colleges on the development of the Tartan Scholar experience; develop, in collaboration with campus partners, new initiatives
• Success Center Responsibilities - Support the comprehensive efforts of the Student Academic Success Center, including piloting new collaborative initiatives, contributing to data collection, assessment, and impact analysis for the Tartan Scholar Program, and developing partnerships that support the holistic student experience; contribute to the creation of Tartan Scholar related content for the newsletter and social media presence
• Service to the University Community - Evidenced by committee participation and volunteering at university wide events and initiatives that provide both professional and personal development while engaging in the life of the university

Benefits

• Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions.
• Unlock your potential with tuition benefits
• Take well-deserved breaks with ample paid time off and observed holidays
• Rest easy with life and accidental death and disability insurance.
• Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access
• For a comprehensive overview of the benefits available, explore our Benefits page

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees