Assistant Director, RMCC Franchise

Hilton•Addison, TX

1d•Onsite

About The Position

This role is based at our corporate office in Dallas, TX This is your chance to be part of a Revenue Management Consolidated Center (RMCC) that is offering owned, managed, and franchised Hilton hotels world-class revenue management talent and tools. As an Assistant Director, you will support the team that's helping hotels grow market share and outperform competitors. On the RMCC Americas team reporting to Director, RMCC Americas, you will work on projects including developing Revenue Managers, providing feedback and corrective action on hotel performance, communicating RMCC information to the workgroup, and directing additional RMCC projects. HOW WE WILL SUPPORT YOU Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Paid parental leave for eligible Team Members, including partners and adoptive parents Mental health resources including free counseling through our Employee Assistance Program Paid Time Off (PTO) Learn more about the rest of our benefits At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans. HOW YOU WILL MAKE AN IMPACT Your role is important and below are some of the fundamental job duties that make your work unique. What your day-to-day will be like: Strategic Partnerships: Build relationships with corporate decision-makers; identify and convert pipeline opportunities into revenue. Performance Analysis: Conduct research to identify growth opportunities and mitigate risks for a brand/portfolio at scale; assess hotel performance for hotels in the workgroup to determine if hotels are on target to reach goals, taking corrective action where needed. Directly support up to one hotel within the dedicated region. Lead the development of direct reports in your workgroup by providing direction and offering feedback on the performance of their duties, and staffing activities. Distribute, coordinate, and communicate information, strategies, new programs, and assignments to direct reports and the hotels they support. How you will collaborate with others: Collaborate with RMCC Leadership, your peers and your team of direct reports. Partner with brand and commercial teams to improve performance for the region. Influence your team to accomplish our mission through communication, group dynamics, and leadership. Lead project teams to achieve department initiatives and goals and coordinating resources and collaboration across departments. What deliverable you will take ownership of: Identify training needs within teams and support development programs to address them Meet role objectives and develop relevant sales, marketing and distribution strategies Property and portfolio market share and budget achievement Team member engagement and development WHY YOU'LL BE A GREAT FIT

Requirements

Six (6) years of professional work experience in sales, marketing, or revenue management, preferably in hospitality or commercial solutions
Five (5) years of people management experience in a leadership role
Experience analyzing and explaining statistical data to develop strategies and to generate a course of action
Travel up to 20% annually

Nice To Haves

Two (2) years of multi-level people leadership
Experience forecasting hotel room revenue weekly, monthly, and annually
Two (2) years of Account Management experience
Experience using Micro Strategy, Tableau, Salesforce, Airtable, CRS, GRO and Amadeus suite of products

Responsibilities

Build relationships with corporate decision-makers; identify and convert pipeline opportunities into revenue.
Conduct research to identify growth opportunities and mitigate risks for a brand/portfolio at scale; assess hotel performance for hotels in the workgroup to determine if hotels are on target to reach goals, taking corrective action where needed. Directly support up to one hotel within the dedicated region.
Lead the development of direct reports in your workgroup by providing direction and offering feedback on the performance of their duties, and staffing activities.
Distribute, coordinate, and communicate information, strategies, new programs, and assignments to direct reports and the hotels they support.
Collaborate with RMCC Leadership, your peers and your team of direct reports.
Partner with brand and commercial teams to improve performance for the region.
Influence your team to accomplish our mission through communication, group dynamics, and leadership.
Lead project teams to achieve department initiatives and goals and coordinating resources and collaboration across departments.
Identify training needs within teams and support development programs to address them
Meet role objectives and develop relevant sales, marketing and distribution strategies
Property and portfolio market share and budget achievement
Team member engagement and development

Benefits

Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Paid parental leave for eligible Team Members, including partners and adoptive parents
Mental health resources including free counseling through our Employee Assistance Program
Paid Time Off (PTO)

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