TRC - Assistant Director Programs, Business Operations - Program Admin

Dayforce•Jamestown, NY

32d

About The Position

The Resource Center has been providing services to persons with disabilities in the Chautauqua County area since 1958. From our humble beginnings as a gathering of parents and concerned citizens who wanted to provide educational and training opportunities for persons with developmental and intellectual disabilities, The Resource Center has grown into a comprehensive agency providing services to thousands of persons with all types and levels of disabilities. The Resource Center is the largest non-governmental employer in Chautauqua County with more than 1,300 employees on its payroll. The mission of The Resource Center is to support individuals with disabilities and other challenges in achieving maximum independence, contributing to their community, experiencing lifelong growth, and enjoying quality of life. ASSISTANT DIRECTOR PROGRAMS - JOB DESCRIPTION FUNCTION: In close collaboration with the assigned Executive Management Team (EMT) liaison, provides leadership and support to ensure assigned areas of responsibility are Mission Focused, maximize operating performance, adhere to sound business and quality practices, and are in compliance with all applicable regulations. Assists EMT liaison with outcomes planning, supports the development of policies and procedures, ensures a healthy work culture and positively represents the organization at all times.

Requirements

Must possess excellent interpersonal and written/oral/presentation skills, including the ability to relate to and communicate with diverse stakeholders including customers, family members, peers, staff, governmental personnel, agency personnel, regulatory entities and the community at large.
Working knowledge of business practices and procedures, including federal, state and local laws, in assigned area of responsibility.
Sound analytical skills with the ability to interpret and synthesize data, identify trends, problem solve, and develop and oversee the implementation of action plans.
Demonstrated adaptability and flexibility, including willingness to travel and work non-traditional hours as needed to carry out assigned responsibilities.
Physical condition or reasonable accommodation(s) commensurate with the demands of the job.
Master’s Degree in Accounting, Business Administration, or related field, plus two (2) years of comprehensive financial experience in business operations, one (1) of which must be administrative/supervisory in nature; OR Bachelor’s Degree in Accounting, Business Administration, or related field, plus four (4) years of comparable experience, two (2) of which must be supervisory in nature

Responsibilities

Develops and supports initiatives to improve the quality, effectiveness, and efficiency of assigned operations and services.
Prepares, implements and monitors business, operational, and financial plans to ensure financial stability in assigned areas of responsibility.
Responsible to ensure procedures are in place in assigned areas of responsibility to promote compliance with agency policies and mitigate risk.
Assists in the facilitation of pertinent communication and information sharing, both within and outside of the organization.
Responsible for the administrative supervision of assigned staff, including but not limited to: Hiring, firing, discipline, performance evaluation, in-service education, training, development and support, and ensuring that there is an adequate number of staff to fulfill assigned responsibilities.
Conducting regularly scheduled staff meetings.
Ensuring the competency and professionalism of assigned staff.
Ensuring that all services provided by the department adhere to federal and state laws and regulations governing personnel administration and policy and procedure.
Responsible for oversight of IDD Site Based Operations Quality Assurance and Quality Improvement oversight and departmental incident management processes.
Responsible for coordination of IDD admissions processes, including but not limited to ensuring appropriate documentation is received and reviewed by admissions team.
Provides oversight to resident benefits process ensuring appropriate controls are in place to safeguard client personal funds and compliance with Social Security Administration and OPWDD representative payee regulations. Ensures appropriate documentation of personal fund transactions and timely reconciliation of individual account balances. Ensures plans are in place for individuals with funds in access of resource limits.
Assists in ensuring a safe and well-maintained physical properties by coordinating with facilities maintenance department. In partnership with the Finance Department, support prior property authorizations by providing operating justification and supporting documentation. In addition, oversees housekeeping operations.
Reviews compliance with staff training and ensures appropriate follow-up by supervisory staff. Ensures IDD supervisors are trained on representative payee regulations and importance of compliance.
Assists Director of Site Based IDD in the annual budgeting process which includes site visits with maintenance personnel to ensure appropriate budgeting for capital items.
Coordinates the review of monthly expenditure reports ensuring documentation for all expenditures are submitted in accordance with purchasing policies. Follows-up on unfavorable budget variances and supports the Director of Site Based IDD in corrective action plans.
Performs all other duties as needed or assigned.