Assistant Director of Ticket Operations

University of Mississippi•Oxford, MS

62d

About The Position

This position assists with the daily operations and maintenance of the University of Mississippi Athletic ticket office. The incumbent participates in the oversight of ticket sales and distribution, assists with ticket promotions to maximize revenue, and provides support for game day operations.

Requirements

Bachelor's Degree
N/A
An equivalent combination of related experience and education may be considered for this role. Substitutions of the required experience or education will be assessed on a 1:1 substitution basis.

Nice To Haves

Two (2) years of experience related to the above described duties.

Responsibilities

Participates in the management of daily ticket office operations.
Assists with ticket promotions designed to maximize revenue.
Ensures information for online sales process is correct and customer service focused.
Oversees allocation of tickets to maintain integrity of priority seating process.
Manages printing, processing, and distribution of tickets.
Communicates with printing to ensure quality.
Participates in the oversight of game day ticket operations.
Ensures ticket purchases for fans, donors, player guests, coaches, etc. are in compliance with NCAA guidelines.
Provides operational support and leadership for the box office.
Ensures staff are trained appropriately to handle gate patrons.
Provides high level of customer service with ticket sales and donations.
Ensures all assigned tasks are in compliance with department, University, Southeastern Conference, and NCAA rules and regulations.
Performs related or similar duties as required or assigned.