Assistant Director of Residence Life - Nevada State University

Capstone on Campus Management LLC•Henderson, NV

30d•$45,000 - $50,000•Onsite

About The Position

The Assistant Director of Residence Life works in the administrative office and is responsible for the resident experience at The Village. The Assistant Director of Residence Life oversees aspects of the day-to-to-day residential experience and outreach, customer service, and campus partnerships.

Requirements

Bachelor’s degree.
2-3 years of experience as a full-time professional in student housing.
Confidence in managing confidential crisis issues
Effective skills in customer service, leadership, and organization.
Strong interpersonal, communication skills, computer competency, and the ability to work with a diverse population.
Critical thinking, organizational and problem-solving skills.
Ability to develop collaborative relationships with University partners.

Nice To Haves

Master’s degree.
Experience in higher education administration and/or property management
Experience and knowledge of basic data management systems (Entrata, StarRez, Constant Contact, and others as needed).
Experience supervising and training of professional and student staff.
Experience in managing and developing budgets.

Responsibilities

Recruit, supervise, train, and evaluate part-time student Resident Assistants.
Participate in an on-call rotation for after-hours operational and facilities issues.
Manage data, room assignments, room transfers, and resident roster.
Generate and send communication to residents with operational updates, campus events, or emergency announcements via email.
Serve as a member of University and COCM committees as requested.
Proactively respond to the needs of the students; develop and implement assessment tools to aid in student satisfaction.
Coordinate projects with colleagues and campus partners (e.g., move-in, move-out, summer conferences, building improvements
Assist in maintaining policy and procedure manuals and maintaining key logs and protocol.
Oversee key management, package processing, and access control systems and form collaborative relationships with vendors to resolve issues.
Attend regular meetings and perform tasks to support the University Housing Operations team.
Organize on-site logistics (keys, access cards, room preparation, invoices, cleaning) for summer conference guests.
Order and maintain office equipment and supplies.
Assume leadership role in absence of Director.