About The Position

At the City of Plano, our values make us who we are and guide us as we SERVE our city. As members of Team Plano, our organizational Values (what is most important to us) make up the acronym, SERVE (Stewardship Engaged Respectful Visionary Excellence). The City of Plano Public Works Department is seeking an experienced and collaborative leader to serve as our next Assistant Director of Field Operations. Reporting directly to the Director of Public Works, this position is a key member of the department's leadership team, working alongside the Assistant Director of Community Services and the Public Works CIP Manager to deliver safe, reliable, and efficient public infrastructure and services. As the backbone of City operations, the Public Works Department provides trash and recycling services, maintains the City's fleet, delivers safe drinking water, conveys wastewater, and maintains the drainage system. We also ensure safe travel throughout the city by maintaining roads, signalized intersections, reflective signs, and sidewalks. The Assistant Director of Field Operations leads a talented team of nearly 200 employees responsible for water, wastewater, streets, traffic, and drainage operations that serve a community of businesses and more than 295,000 residents. This position is responsible for a $200M operating budget and partnering with PW leadership to prioritize and plan $100M annual capital improvement budget. The ideal candidate will bring deep operational expertise, a passion for developing people, and a forward-thinking approach to asset management, safety, and customer service. This position plays a critical role in shaping the future of Plano's infrastructure-ensuring dependable service delivery today while planning for the needs of tomorrow. As a valued Team Plano member, you will receive numerous benefits: Comprehensive medical, dental, and vision plans Membership in the Texas Municipal Retirement System (TMRS), in which the City matches contributions 2:1 upon retirement Enrollment in the Retirement Security Plan (RSP), which the City fully funds Up to three weeks of paid vacation Up to three weeks of paid sick leave per year Nine paid holidays Tuition Assistance Free Library Card Free recreation center membership And so much more! Learn about our benefits here. Every person matters. Every job has purpose. Together we make a difference. Join Team Plano!

Requirements

  • Knowledge of: Public Works operations including water distribution, water pumping, water quality, sewer distribution, sewer pumping, TCEQ and EPA compliance, and construction management principles and practices of Civil Engineering and public administration; long-range planning and budgeting.
  • Skill in: Supervising and evaluating performance of assigned staff; communicating effectively both verbally and in writing; establishing and maintaining effective working relationships with co-workers, public officials, and the public; developing department-wide budgets; planning and developing administrative policies; delivering formal presentations to various sized groups.
  • Education: Bachelor's degree in civil engineering, construction management, or related field.
  • Experience: Five (5) years of progressively responsible experience involving public works utility operations management, including infrastructure design, construction, maintenance, or operation of a variety of public works activities, including five (5) years in a supervisory capacity.
  • Any work-related experience resulting in acceptable proficiency levels in the above minimum qualifications is an acceptable substitute for the above specified education and experience requirements.
  • Licenses and Certifications: Texas Class C driver's license (must obtain within 30 days of hire per state law).
  • Conditions of Employment: Must pass a drug test, driver's license check, criminal history background check, periodic CJIS background check (for positions requiring access into Police buildings) and social security number verification check.

Nice To Haves

  • A State of Texas Professional Engineer license, dual Water TCEQ Wastewater Collection Class II (or higher), and Water Operator Distribution Class B (or higher) License preferred.

Responsibilities

  • Develops and implements annual water strategic plan that identifies risks and sets goals for water quality improvements, water infrastructure inspection and renewal, preventative maintenance on water and pump station infrastructure, and system metrics.
  • Develops and implements annual wastewater strategic plan that identifies risks and sets goals for CMOM requirements, infrastructure renewal/replacement, capacity improvements, I&I, odor reduction, and system metrics.
  • Reviews and approves the preparation of bids and contracts for procurement of goods and maintenance services.
  • Monitors and evaluates the efficiency and effectiveness of division processes and procedures, develops and implements goals as part of the overall department strategic plan, directs the evaluation and update of division standard operating procedures.
  • Develops and implements short- and long-term maintenance plans for infrastructure (water, wastewater, pavement, drainage, and traffic).
  • Ensures staff and operational compliance with federal, state, and local regulations and city and departmental policies.
  • Directs the implementation and follow-through on safety procedures and training for field staff.
  • Serves as the division liaison by meeting with residents, business owners, consulting engineers, outside organizations and other department managers and directors, discussing, evaluating, recommending, and resolving issues and problems and responding to questions, inquiries, and concerns.
  • Regularly reviews, verifies adherence to, and updates the city's regulatory plans including Water Quality Management Plan, Water Distribution Monitoring Plan, Capacity Management, Operations, and Maintenance plan, and Sanitary Sewer Overflow Initiative.
  • Collaborates with the Public Works CIP Manager to identify CIP needs, design updates, and condition assessments for Public Works infrastructure.
  • Collaborates with the Assistant Director (Community Services) to develop asset management plans, procedures, and policies for Public Works infrastructure.
  • Prepares and presents reports related to a variety of topics for City Management, citizens, and City Council on the progress of departmental and division programs and related issues.
  • Directs the planning and implementation of emergency response functions of supervisory staff during emergency and extreme events.
  • Manages projects by assisting with planning, developing, and executing infrastructure projects, researching, and making recommendations concerning development projects, facilitating pre-construction meetings, working with project engineers, inspectors, and contractors to resolve problems, monitoring the progress of strategic objectives, and assisting with the department portion of the City Council strategic plan.
  • Responds to inquiries regarding department projects and City Council agenda items; attends City Council meetings and other public meetings to answer questions and provide additional information.
  • Develops and administers divisional budgets by assisting with budget implementation, recommending the appropriate services and staffing levels, forecasting additional funds needed for personnel, equipment, materials, and supplies, approving expenditures, and recommending and implementing budget adjustments and program modifications.
  • Collaborates with all city departments in accomplishment of Public Works activities.
  • Serves as department director when director is away.
  • Regular and consistent attendance for the assigned work schedule is essential.

Benefits

  • Comprehensive medical, dental, and vision plans
  • Membership in the Texas Municipal Retirement System (TMRS), in which the City matches contributions 2:1 upon retirement
  • Enrollment in the Retirement Security Plan (RSP), which the City fully funds
  • Up to three weeks of paid vacation
  • Up to three weeks of paid sick leave per year
  • Nine paid holidays
  • Tuition Assistance
  • Free Library Card
  • Free recreation center membership

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What This Job Offers

Job Type

Full-time

Career Level

Director

Industry

Executive, Legislative, and Other General Government Support

Number of Employees

1,001-5,000 employees

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