Assistant Director of Operations

Graybar•Phoenix, AZ

7d•$100,000

About The Position

Become part of the excitement. As an Assistant Director of Operations, you will assist the Director of Operations in the management of all administrative and service support functions to ensure timely and accurate performance. In this role you will: Support the Directors and Managers in aligning customer service, sales, budgets, recruiting, staffing, training, performance management, and administrative functions at assigned location(s) with the overall strategies and vision of the Company Work in conjunction with other managers to improve methods, procedures, and quality Assign appropriate goals and monitor attainment of goals Make periodic Operating, Security, and Service Inspections at all locations to assure that customer service and related work meets standards and ensure compliance with security regulations Make recommendations regarding employee promotions, transfers, salary revisions, adjustments to staffing levels, and succession planning Assist in the purchasing process, cycle counts, inventory, sales tax enforcement and audits, insurance related issues, storage sites away from the main facilities, and disposition of blocked stock sections Work with the Director of Operations to oversee all administrative processes (i.e., return sales orders and deductions, billing adjustments, job lot billing, internal reports, mail processing, customer and supplier billing, supplier statements, and Electronic Data Interchange monitoring). What you bring to the table:

Requirements

3 years experience in operating management or customer service supervisory experience required
Knowledge of accounting practices
Knowledge of continuous improvement processes
Oral and written communication skills
Organizational and time management skills
Ability to effectively train and lead administrative personnel in delivering efficient, high quality service
Frequent travel required

Nice To Haves

4+ years experience preferred
4 year degree preferred

Responsibilities

Assist the Director of Operations in the management of all administrative and service support functions
Support the Directors and Managers in aligning customer service, sales, budgets, recruiting, staffing, training, performance management, and administrative functions at assigned location(s) with the overall strategies and vision of the Company
Work in conjunction with other managers to improve methods, procedures, and quality
Assign appropriate goals and monitor attainment of goals
Make periodic Operating, Security, and Service Inspections at all locations to assure that customer service and related work meets standards and ensure compliance with security regulations
Make recommendations regarding employee promotions, transfers, salary revisions, adjustments to staffing levels, and succession planning
Assist in the purchasing process, cycle counts, inventory, sales tax enforcement and audits, insurance related issues, storage sites away from the main facilities, and disposition of blocked stock sections
Work with the Director of Operations to oversee all administrative processes (i.e., return sales orders and deductions, billing adjustments, job lot billing, internal reports, mail processing, customer and supplier billing, supplier statements, and Electronic Data Interchange monitoring)

Benefits

Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Save on expenses with Flexible Spending Accounts .
Enjoy our Disability Benefits at no cost to you.
Share in our success with P rofit Sharing Plans .
401(k) Savings Plan with company match to help secure your future.
Paid Vacation & Sick Days to spend time away from work or in case of an illness.
Rest and recharge during our Paid Holidays throughout the year.
Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
Volunteer with Community Time Off to give back to the community.
Predictable Work Schedules to plan your life: no weekends or nights for most roles.
Celebrate your and others' achievements with our Employee Recognition Program .
Reach your career goals with our Educational Reimbursement and Career Development Programs .
And More Perks that support your well-being and career growth.