Assistant Director of Operations for Student Involvement

Berklee College of Music • Boston, MA

21d • $62,000 - $73,000

About The Position

Berklee seeks a dynamic and detail-oriented Assistant Director of Operations for Student Involvement to manage crucial resources and administrative functions that support a positive, entrepreneurial, and vibrant campus experience. If you have a passion for working with creative students and are driven by a mission to provide seamless, student-centered services, this is an excellent opportunity to contribute to the global leader in music and performing arts education. Your focus on efficiency and service directly contributes to Berklee's commitment to creativity and innovation. At Berklee, your work directly supports the next generation of creative leaders. About the Role & Responsibilities Reporting to the Assistant Dean for Student Life, this role manages a variety of student-facing services and administrative/auxiliary functions. You will be instrumental in the smooth operational execution of student programs and resource management, requiring financial acumen and strong organizational skills. Some nights and weekends may be required.

Requirements

• Bachelor’s degree and 2-3 years of experience in Higher Education or a related field (Master’s degree encouraged).
• Ability to apply budgetary and fiscal planning techniques within financial constraints.
• Ability to organize work effectively, prioritize objectives, and exercise independent judgment.
• Ability to integrate resources, policies, and information for the determination of procedures and solutions.
• Ability to communicate effectively—orally, by phone, in person, and in writing.

Nice To Haves

• Master’s degree encouraged.
• Extensive experience in a college or university setting is preferred.
• Experience in supervisory, project management, budget management, and assessment is preferred.

Responsibilities

• Manage and support departmental financial processes (contracts, purchasing, invoices, reconciling procurement cards) in partnership with the programming team.
• Provide budgetary and administrative support for clubs, organizations, and student programs.
• Supervise and develop operational support of student employees through training, scheduling, and performance oversight.
• Oversee the Campus Life service desk and manage the implementation and sale of off-campus programs (e.g., tickets, passes).
• Manage the institution’s comprehensive locker program and organize the MBTA pass program.
• Manage student and parent inquiries across digital platforms, making appropriate referrals.
• Contribute to Berklee’s digital presence through social media strategy and content creation.

Benefits

• A mission-driven culture where your ideas matter and your impact is visible.
• A diverse and inclusive community committed to lifelong learning and collaboration.
• Generous Paid Time Off (PTO) and paid holidays, including a winter break, to support work-life balance.
• Comprehensive health, dental, and life insurance plans.
• Tuition benefits for you and your family, including free or discounted courses.
• Retirement planning with a 403(b) plan and matching contributions.
• Access to unforgettable performances, guest artists, and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees