Assistant Director of Marketing and Communications

Wingspan Care Group•Shaker Heights, OH

21h•$60,000

About The Position

The Assistant Director of Marketing and Communications plays a key role in advancing the mission, brand, and impact of the Wingspan Care Group agencies through strategic, high-quality marketing and communications. Working closely with the Director of Marketing and Communications, this position manages an assigned portfolio and serves as a trusted partner to internal stakeholders. The Manager combines strategic thinking with hands-on execution to develop and deliver integrated marketing and communications solutions that increase awareness, engagement, and support for the agencies’ work.

Requirements

Education: Minimum Bachelor’s degree in Marketing, Communications, Journalism, Business, or a related field.
Skills/Competencies:
Proficiency in: InDesign, Photoshop, Microsoft Office Suite and social media platforms.
Commitment to mission and values of the nonprofit agencies.
Core Expertise: Possess skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
Independent Judgment: Demonstrate ability to perform job responsibilities with a high degree of initiative and independent judgment.
Cultural Competency: Demonstrate awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
Interpersonal Communication: Communicate clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.
Professional & Ethical Conduct: Adhere to professional values such as honesty, personal responsibility, and accountability; Applies ethical concepts within scope of work and adheres to Agency policies and procedures.
Collaboration and Teamwork: Function effectively as a member of a professional team.
Problem Solving & Decision Making: Recognize problems and responds appropriately and creatively; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.
Service Orientation: Anticipate, recognize, and meet the needs of others.
Technical Proficiency: Demonstrate competence in utilizing Agency computer systems and software as required to perform essential job functions. Must have proficiency in the Microsoft Office Suite.
Experience: 5-7 years in marketing, communications and/or public relations.
Demonstrated experience managing projects, account portfolios and working with multiple stakeholders.
Other: Travel and work evenings or weekends as necessary.

Nice To Haves

Nonprofit experience a plus.

Responsibilities

Serve as the primary marketing and communications partner for an assigned portfolio of programs, departments, or initiatives.
Translate organizational and program goals into effective marketing and communications strategies and plans.
Provide strategic counsel to internal leaders on messaging, positioning, and communications approaches.
Manage multiple projects simultaneously, ensuring timelines, deliverables, and quality standards are met.
Develop clear, compelling, and mission-aligned messaging that reflects the organization’s values and excellence.
Ensure consistent brand voice, tone, and visual identity across all materials and channels.
Create and oversee content for a variety of platforms, including websites, email campaigns, social media, print materials, presentations, and reports.
Edit and review content produced by internal partners or external vendors to ensure accuracy and quality.
Collaborate with other members of the Marketing team and provide general administrative support of the Development Division.
Develop original content for social media, Mailchimp campaigns and other marketing efforts.
Attend Development Division meetings.
Attend and support all special events of Wingspan agencies.
Respect the privacy of clients and hold in confidence all information obtained during the client’s treatment. All client-related documents should be handled in accordance with Agency guidelines on confidential material.
Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures.
Support the planning and execution of annual campaigns and special events.
Other duties as assigned by management.

Benefits

The salary for this position is $60,000 per year.
Comprehensive health and Rx plans, including a zero-cost option.
Wellness program including free preventative care
Generous paid time off and holidays
50% tuition reduction at Case Western Reserve University for the MSW program
Defined benefit pension plan
403(b) retirement plan
Pet insurance
Employer paid life insurance and long-term disability
Employee Assistance Program
Support for continuing education and credential renewal
Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
Flexible Spending Account for Health and Dependent Care