Assistant Director of Graduate Business Programs, Specialized Master's Programs

Chapman University Careers•Irvine, CA

12d

About The Position

The Assistant Director of Graduate Business Programs at the Argyros College of Business and Economics will be responsible for driving the recruitment, matriculation, and overall success of the graduate business programs. This includes the recruitment of domestic and international students. This role requires a dynamic individual with a strong background in sales or recruitment, preferably within higher education or professional sectors, who excels at building relationships, working independently, and collaborating within a team.

Requirements

A Master’s degree or equivalent combination in education and experience.
Knowledge of business and management principles.
Ability to establish goals and objectives that support the strategic plan.
Knowledge of graduate programs admission, recruitment, and enrollment management.
Knowledge of program management at the graduate level.
Strong oral communication and interpersonal skills with the ability to interact and work with diverse individuals and groups at all organizational levels, both within and outside the University.
Proven ability to comprehend a process and take a given task from beginning to completion.
Proven ability to prioritize and complete tasks efficiency and accurately in a busy work environment with many interruptions.
Strong analytical skills to assess situations, obtain appropriate information and make sound judgment and independent decisions appropriate for the position level.
Demonstrated tact and diplomacy and ability to maintain confidentiality.
Technical ability to learn and use job–related enterprise software.
Proven ability to learn, explain and apply policies and procedures.
Strong organizational skills
Microsoft Office Suite applications knowledge, including Word, Excel, PowerPoint, and Adobe
Ability to interpret and apply guidelines and procedures
Ability to demonstrate initiative without constant supervision
Strong commitment to customer service

Responsibilities

Graduate Student Recruitment Proactively identify and engage with prospective students for graduate business programs, including specialized masters exceeding recruitment goals through strategic outreach.
Provide comprehensive consultative services to prospective students, guiding them through the application process, program requirements, academic policies, and procedures.
Conduct outreach via phone, text, and email to engage with prospective graduate business students and guide them through the recruitment process.
Schedule and conduct official application interviews with candidates, making recommendations as part of the admissions selection committee.
Represent the Argyros School at local and international recruitment fairs and events.
Collaborate closely with the Director of Graduate Business Programs Admissions to address recruitment challenges and opportunities, developing strategies to achieve annual enrollment targets.
Track and maintain detailed admission and enrollment data for graduate business program students, including specialized masters.
Support the development and effective utilization of a recruitment management system, ensuring a robust communication flow with prospective and matriculated students.
Plan, execute, and attend information sessions and yield events to engage prospects and secure admitted applicants.
Provide comprehensive advising and support services to graduate business program students, including academic policies, course selection, and scheduling.
Work collaboratively with International Student Scholar Services, Central Graduate Admissions, and the Registrar’s Office.
Work collaboratively with Academic Directors and create and maintain relationships with program alumni.
Marketing Strategies and Implementation Collaborate with the Assistant Dean and Director of Graduate Business Programs Admission to develop innovative marketing strategies and initiatives that enhance recruitment efforts.
Manage the creation and coordination of print and digital marketing materials, ensuring all content is current and impactful on the Argyros College Graduate Programs webpage.
Stay informed of industry best practices and emerging trends in marketing, recruitment, and competitor activities to keep recruitment strategies competitive and effective.
Cultivate and maintain strong relationships with alumni, industry partners, other business schools, corporations, and universities to enhance program visibility and opportunities for collaboration.
Other Responsibilities Work closely with the Assistant Dean and Director of Graduate Business Programs Admission on academic planning activities.
Perform other duties as assigned to support the overall success of the Graduate Business Programs.