Assistant Director of Food and Beverage - Conrad Orlando

Hilton•Orlando, FL

18d•$110,000 - $120,000•Onsite

About The Position

EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! As one of the most celebrated openings of 2024, be part of the legacy as an Assistant Director of Food & Beverage ! Join us in creating a legacy within a brand where you can stay inspired with a team that will become family. The newest Conrad Hotel in Hilton’s luxury portfolio is now open in Orlando. Inspired by nature and fashioned for adventure, C onrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating. The stunning resort features 433 rooms (including 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of indoor and outdoor meeting space a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, the marketplace and in-room dining. In this role, you will be reporting directly to the Director of Food & Beverage in overseeing the operations of six food and beverage outlets and directly overseeing 12 Food & Beverage leaders and 70 Front of House team members. The ideal candidate must be an exceptional leader with a passion and the ability to drive the business forward through innovation, a talent for training and developing others, and experienced in all aspects of restaurant operations ( ex. financial performance, social media reputation, local market capture, and employee relations ).

Requirements

At least five (5) years of prior fine dining food and beverage management experience is required
must be available to weekdays, weekends, and holidays

Nice To Haves

Familiarity with Forbes Standards and strong beverage knowledge is a plus

Responsibilities

Plan and direct all aspects of restaurant operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Initiate and implement up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue, including, but not limited to, creating new menus and cross-selling products and services hotel-wide
Recruit, interview and train team members

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs