Assistant Director of Donor Relations, Center for Innovative Medicine

Johns Hopkins University•Baltimore, MD

29d

About The Position

The Assistant Director of Donor Relations is responsible for the coordination of stewardship and donor related activities that advance the engagement of volunteers for and donors to the Johns Hopkins Institutions. The Assistant Director of Donor Relations will be responsible for independent, complex project management in coordination with fundraisers, senior leaders, and other Development Offices (DOFFs) to ensure ongoing implementation of existing stewardship and engagement activities and strategic enhancements and innovations. The Assistant Director of Donor Relations, reporting to the Executive Director of Development, works with the Department of Medicine Development team in stewardship of donors and volunteers, donor relations, planning and execution of stewardship events, and development marketing and communications for the Center for Innovative Medicine.

Requirements

Bachelor's degree.
Two years related experience.
Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Nice To Haves

Two years of experience collecting and analyzing data, preparing reports, identifying and solving problems.

Responsibilities

Coordinate stewardship programs and plans and implement changes as needed.
Assist in developing stewardship plans for major-, principal-, and leadership-level prospects and donors with fundraisers. Meet as needed with fundraisers to prepare for stewardship meetings.
Prepare and coordinate sophisticated written stewardship correspondence for various prospects, which includes conducting research on alumni, friends, faculty, and students.
May manage a portfolio of a targeted number of stewardship cases, providing annual correspondence on the use of their contributions and visiting donors or stewardees where appropriate.
Utilize database (CRM) in daily work, including updating individual records, pulling reports, and interpreting dashboards and data.
Maintain and refine a standard set of metrics and annual dashboards (both centrally and for individual development units) to measure the overall health and performance of advisory boards/councils and their impact on the institution.
Maintain volunteer metrics for the campaign engagement goals as well as the tracking of volunteer pipelines.
In close partnership with the Office of Advancement Services, develop and maintain guidelines, documentation, and resources for volunteer coding and reporting in JHAS.
Advise divisional offices on JHAS-related best practices for volunteers; provide training, guidance, and leadership in ensuring accurate data.
Manage the implementation of a board portal for interested development units, working with the vendor to ensure appropriate structure and permissions.
Create publications, personalized books, and other stewardship pieces for DOFF prospects, partnering with the central stewardship teams and/or other offices as appropriate.
Coordinate and oversee mailings, with the other DOFFs as appropriate to recipients announcing their awards, working closely with administrative staff in the area.
Contact or coordinate with those benefitted from donors’ funding to request impact letters, programmatic updates, and biographical information to be shared with donors.
May track and report on the use of endowed funds for professorships, fellowships, and lectureships, and/or other projects by DOFFs, seeking consistency with central programs and other departments. Work with department chairs and administrative staff to keep the leaders and donors updated on new endowments, and to receive details about the recipients and awards.
Work closely with department administrative staff to draft and mail leadership letters to benefactors, including thank you letters for scholarships, fellowships, awards, and internships.
Manage the DOFF’s gift acknowledgement process which includes defining stewardship levels based on giving and coordinating personalized notes and thank you gifts from deans or other leaders.
Coordinate or partner in the planning and execution of stewardship events.
Work with Development Communications and other appropriate offices to ensure online and written publications regarding fellowships, scholarships, professorships, etc. and awards are up to date.
Other duties as assigned.
Coordinate the production and distribution of campaign updates to donors and stakeholders.
Create promotional materials (invitations, programs, signage) for stewardship and recognition events.
Draft post-event communications, including thank-you notes and event recaps for newsletters or web.
Maintain and update donor-related content on the institution’s website and intranet and development database (JHAS).
Support the creation of digital stewardship materials, such as video thank-you messages or virtual donor spotlights in collaboration with the development donor relations team.
Develop compelling donor impact stories for newsletters, websites, and social media.