Assistant Director of Donor Relations, Neurosurgery

Johns Hopkins University•Baltimore, MD

8d•Hybrid

About The Position

The Assistant Director of Donor Relations is responsible for the coordination of stewardship and donor related activities that advance the engagement of volunteers for and donors to the Johns Hopkins Institutions. The Assistant Director will be responsible for independent, complex project management in coordination with fundraisers, senior leaders, and other Development Offices (DOFFs) to ensure ongoing implementation of existing stewardship and engagement activities and strategic enhancements and innovations. The Assistant Director of Donor Relations reports to the Director of Development (DoD) in Neurosurgery and is responsible for expediting the careful coordination, planning, implementation, and follow-up of the units’ top priorities and will provide strategic support to the DoD and other front-line fundraisers. In addition to the duties described above, the Assistant Director of Donor Relations will: Help execute development priorities of the unit consistent with the goals set forth by the Department of Neurosurgery including: Assist in operations within the Department of Neurosurgery to ensure goals are accomplished by consistently driving relevant agendas and priorities forward, work collaboratively and successfully with academic administration, members of the neurosurgery leadership team, and a board range of colleagues. Help with operational tasks as needed: assist in the preparation and coordination of complex proposals and gift activity for high-level prospects; provide reporting, including data analysis and the preparation of donor reports; partner with central colleagues to track incoming gifts and commitments; prepare meeting minutes and special reports involving fundraising initiatives and objectives; track and report on prospect, volunteer, and fundraiser activity. Track pipeline management and strategy for high-level prospects and making suggestions to the front-line fundraisers. Help manage and plan meetings for the Neurosurgery Advisory Board. Maintain and refine a standards set of metrics to measure the overall health and performance of the neurosurgery advisory board and their impact on the institution/department.

Requirements

Bachelor's degree.
Two years related experience.
Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Responsibilities

Coordinate stewardship programs and plans and implement changes as needed.
Assist in developing stewardship plans for major-, principal-, and leadership-level prospects and donors with fundraisers. Meet as needed with fundraisers to prepare for stewardship meetings.
Prepare and coordinate sophisticated written stewardship correspondence for various prospects, which includes conducting research on alumni, friends, faculty, and students.
May manage a portfolio of a targeted number of stewardship cases, providing annual correspondence on the use of their contributions and visiting donors or stewardees where appropriate.
Utilize database (CRM) in daily work, including updating individual records, pulling reports, and interpreting dashboards and data.
Maintain and refine a standard set of metrics and annual dashboards (both centrally and for individual development units) to measure the overall health and performance of advisory boards/councils and their impact on the institution.
Maintain volunteer metrics for the campaign engagement goals as well as the tracking of volunteer pipelines.
In close partnership with the Office of Advancement Services, develop and maintain guidelines, documentation, and resources for volunteer coding and reporting in JHAS.
Advise divisional offices on JHAS-related best practices for volunteers; provide training, guidance, and leadership in ensuring accurate data.
Manage the implementation of a board portal for interested development units, working with the vendor to ensure appropriate structure and permissions.
Create publications, personalized books, and other stewardship pieces for DOFF prospects, partnering with the central stewardship teams and/or other offices as appropriate.
Coordinate and oversee mailings, with the other DOFFs as appropriate to recipients announcing their awards, working closely with administrative staff in the area.
Contact or coordinate with those benefitted from donors’ funding to request impact letters, programmatic updates, and biographical information to be shared with donors.
May track and report on the use of endowed funds for professorships, fellowships, and lectureships, and/or other projects by DOFFs, seeking consistency with central programs and other departments. Work with department chairs and administrative staff to keep the leaders and donors updated on new endowments, and to receive details about the recipients and awards.
Work closely with department administrative staff to draft and mail leadership letters to benefactors, including thank you letters for scholarships, fellowships, awards, and internships.
Manage the DOFF’s gift acknowledgement process which includes defining stewardship levels based on giving and coordinating personalized notes and thank you gifts from deans or other leaders.
Coordinate or partner in the planning and execution of stewardship events
Work with Development Communications and other appropriate offices to ensure online and written publications regarding fellowships, scholarships, professorships, etc. and awards are up to date.
Other duties as assigned.
Help execute development priorities of the unit consistent with the goals set forth by the Department of Neurosurgery including:
Assist in operations within the Department of Neurosurgery to ensure goals are accomplished by consistently driving relevant agendas and priorities forward, work collaboratively and successfully with academic administration, members of the neurosurgery leadership team, and a board range of colleagues.
Help with operational tasks as needed: assist in the preparation and coordination of complex proposals and gift activity for high-level prospects; provide reporting, including data analysis and the preparation of donor reports; partner with central colleagues to track incoming gifts and commitments; prepare meeting minutes and special reports involving fundraising initiatives and objectives; track and report on prospect, volunteer, and fundraiser activity.
Track pipeline management and strategy for high-level prospects and making suggestions to the front-line fundraisers.
Help manage and plan meetings for the Neurosurgery Advisory Board.
Maintain and refine a standards set of metrics to measure the overall health and performance of the neurosurgery advisory board and their impact on the institution/department.