Donor Relations Assistant

Diocese of Venice in Florida • Venice, FL

2d • Onsite

About The Position

Under direction of the Director of Stewardship and Development, the Donor
Relations Assistant establishes daily priorities to accomplish assigned tasks
that include processing incoming mail, daily donations and responding to calls
from donors and parishes. In addition, this position requires assisting in the
preparation for events and at times, attending events with advanced notice.

Requirements

• Associate degree in business, communication, or another related field preferred.
• 3-5 years of work experience in a deadline-driven office or fundraising department preferred.
• Proficient in Microsoft Office.
• Attention to detail.
• Ability to maintain confidentiality.
• Excellent organizational skills.
• Exceptional communication skills.
• Must be Catholic.

Nice To Haves

• Previous customer service experience preferred.
• Experience using a CRM/donor management database such Raiser’s Edge 7/RENXT(preferred), Donor Perfect, Virtuous, Sales Force, etc.

Responsibilities

• Prepares, compiles, and sorts mail for data entry.
• Processes donations into Raiser’s Edge and reconciles the accounts.
• Change donors’ biographical information in an accurate and efficient manner.
• Answers phone calls related to all aspects of development.
• Processes credit card and direct debit donations.
• Assists with the preparation of donor events.
• Serves as the backup for the Development Director in areas such as posting the weekly status report, generating mailing lists for the printing company, and creating the weekly acknowledgement letters for Bishop’s signature.
• Other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree