Assistant Director of Development, Operations

University of Pennsylvania

2d•Onsite

About The Position

Reporting to the Executive Director of Development, the Assistant Director of Operations provides internal and external operational support for Penn Libraries fundraising programs. The role supports annual giving, cultivation and solicitation activities, budget and finance processes, donor data systems, and advancement-related events. The Assistant Director also provides data analysis, reporting, and technology support for major gifts, communications, and stewardship efforts

Requirements

Bachelor of Science and 2-3 years of experience or an equivalent combination of education and experience is required
1–2 years of experience in development operations, nonprofit administration, data management, or related fields.
Experience with fundraising databases (e.g., Salesforce or other CRM systems).
Strong analytical skills with the ability to generate accurate reports and insights.
Excellent organizational and project management skills.
Ability to collaborate with staff, donors, and administrative partners.
Ability to manage multiple projects simultaneously and meet deadlines.
Comfort with financial reconciliation and budget management.
A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.

Responsibilities

Annual Giving Operations: Partner with School and Center Annual Giving on planning, segmentation, data, and stewardship for a $400,000+ annual fund program. Produce timely, customized acknowledgements for all gifts received.
Gift Management: Maintain Compass database entries and ensure accuracy of the development pipeline. Assist in drafting and processing gift agreements. Reconcile daily and weekly gift reports and liaise with central Gift Management.
Data Management & Analysis: Provide accurate analysis of fundraising progress, individual activity, prospect identification, and stewardship outcomes. Serve as primary liaison to DAR technical partners who manage Compass, research, and University Development data.
Finance & Travel: Collaborate with Libraries and DAR finance teams to reconcile and approve travel, gift, and event expenses. Monitor budgets to ensure the department remains within established limits.
Stewardship Support: Support the Libraries stewardship efforts by providing data, background information, and research as needed.
Stewardship Support: Perform other duties as assigned to support development operations, such as staffing on-campus development events and providing administrative support to team members as needed.

Benefits

Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.