Assistant Director of Catering and Events - Conrad Orlando

Hilton Worldwide•Orlando, FL

57d

About The Position

Join us in creating a legacy within a brand you can stay inspired with a team that will become family! The newest Conrad Hotel in Hilton's luxury portfolio is open in Orlando. Be part of the legacy as an Assistant Director of Catering and Events. Why join the Conrad brand? The modern luxury concept empowers you to deliver: Personalized service with authenticity and passion Impactful experiences Creativity in our products and services Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating. The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining. Want to learn more? News Release on Conrad Orlando What will I be doing? As an Assistant Director of Catering and Events with Conrad Orlando, you will assist in providing continuous leadership in creating and delivering an exceptional guest experience. You will infuse purpose and intention into every interaction, embracing your authentic self and your passion for creating enriching experiences for our guests. You will be responsible for assisting in planning, budgeting, and directing all event coordination and catered food and beverage experiences throughout the resort. You will collaborate with our event planners to ensure all details of their curated events are tended to and provided for with high-touch service. Specifically, your essential functions will be to assist in performing the following tasks to the highest standards:

Requirements

Five (5) years hospitality-related experience at manager level.
Minimum of one 1 year of leadership experience in hotel management.
Other requirements: Travel percentage: 10%
Minimum Years of Experience: three (3) years Hospitality related experience at manager level.
Minimum of 1 year of project management or management experience.
Other requirements: Travel percentage: 10%

Nice To Haves

Knowledge of the hotel property management systems (Delphi, fdc)
Significant experience in revenue management or a similar analytical role
Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)
Knowledge of the hotel property management systems (Delphi.fdc)
Significant experience in revenue management or a similar analytical role
Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)

Responsibilities

Ensure the proper use of all function and event spaces
Manage supplier and vendor relationships (i.e. audio/visual, wedding planning, and destination management services)
Possess subject matter expertise and ensure standards/practices
Develop and manage departmental budgets
Oversee short, medium, and long-term forecasting and actual cost reporting for events
Ensure proper staffing for the needs of the business
Integrate current trends in event management and design
Participate in customer site inspections and assist with the sales process as necessary
Implement commercial strategic initiatives and monitor for best-in-class results
Drive innovation and creativity within event delivery
Partner with all interdepartmental teams to deliver on Hilton's values by creating high-impact event experiences
Provide owner relations guidance in key areas of events expertise
Provide overall leadership and direction in all events matters
Serve as the hotel's credible Subject Matter Expert on all matters relating to event experience
Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers
Participate or represent Hilton in industry social/meeting/events and professional associations
Inspire high-performing multi-cultural, multi-generational teams that build Hilton's Catering and Events talent pipeline
Integrate Hilton's Values/Mission/Purpose when implementing Catering & Event initiatives and support Team Member-centric and guest-centric programs
Lead with Hilton culture engaging with Team Members through direct and meaningful interactions
Motivate and provide a work environment in which team members are productive
Ensure all Catering and Event manager roles have career development plans in place that are actively supported by leadership for succession planning
Listen and respond to team members needs while having an open-door policy
Manage group and interpersonal conflict effectively

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs