Assistant Director of Business Operations

Stanford University • Redwood City, CA

47d • $100,023 - $124,516 • Hybrid

About The Position

Stanford's Online High School is an accredited, diploma-offering, highly selective independent high school, offering courses for grades 7-12. The mission of Stanford Online High School (OHS) is to foster a worldwide community of intellectually adventurous students and teachers. Our courses, created and taught by specialists in their academic fields, encourage students to continuously develop and test their own views as they integrate knowledge across disciplines. Small class sizes and synchronous class meetings populated by curious and engaged classmates and teachers make learning a meaningful and social experience. Students form close bonds with each other and with the school community through classes, clubs, meetups, and other school activities, all supported by caring educators. Our school brings together students with diverse backgrounds from across the world. Stanford Online High School is also the home of Stanford Pre-Collegiate Studies (SPCS), which provides a diverse array of academic enrichment programs that take place mostly in the summer but also throughout the academic year. Held, primarily online, SPCS programs serve intellectually curious pre-college students from around the world. Stanford Online High School and Stanford Pre-Collegiate Studies offices are located at the Stanford Redwood City Campus, This position is eligible for a hybrid work arrangement upon a mutual agreement, however working at least 2 days per week in the office is a minimum requirement. The Assistant Director of Business Operations will assist in the management of the Business Office and will process financial transactions, including purchases, travel, and reimbursements for Stanford Online High School. Reporting to the Director of Business Operations, you will contribute to the overall success of the school by leading much of the day-to-day work of the Business Office, providing hands-on assistance and guidance, establishing priorities, and identifying and resolving administrative matters. You will manage and delegate administrative requests from other work groups, and will manage complex travel reimbursements and financial transactions. As part of our friendly and collaborative team, you will also take the lead on proactively identifying business needs, researching and choosing vendors and solutions, assisting with event planning, analyzing historical financial and business trends, and examining current business practices to suggest improvements and opportunities.

Requirements

• Bachelor's degree and three years of relevant experience, or combination of education and relevant experience.

Nice To Haves

• Demonstrated ability to independently manage project timelines and workload
• Demonstrated excellent organizational skills and attention to detail.
• Demonstrated ability to take initiative and ownership of projects.
• Ability to communicate effectively both orally and in writing.
• Ability to routinely and independently exercise sound judgment in making decisions.
• Demonstrated experience working independently and as part of a team.
• Relevant operational and financial subject matter knowledge in compliance with University systems.
• Ability to direct the work of others through regular meetings to assign and assess workload.
• Advanced computer skills and demonstrated experience with office software and email applications.
• Excellent customer service and interpersonal skills.

Responsibilities

• Independently manage daily business operations, analyze performance data, and recommend process and policy improvements to enhance operational efficiency and service quality.
• Provide direct supervision to the Business and Facilities Administrator, managing workload priorities and deliverables. May supervise administrative associate contingent staff as needed.
• Work closely with the Associate Director of Business Operations to operationalize financial policy requests and controls; ensure compliance.
• Serve as one of the primary business operations contacts and subject-matter expert, providing guidance and training to internal stakeholders.
• Collaborate with Finance to interpret policy, develop, and implement clear financial procedures and transaction workflows that ensure compliance and efficiency.
• Guide staff through processes for requesting purchase, travel, and transaction support.
• Manage and oversee the distribution of incoming travel requests, assisting with travel arrangements and ensuring timely reconciliation and policy compliance.
• Hold Stanford PCard and TCard; oversee verification and approval workflows to ensure accurate, compliant transactions year-round.
• Oversee daily Salesforce case management for business office requests, ensuring timely resolution and appropriate staff assignment.
• Collect Salesforce case data for the business team quarterly; prepare clear, actionable reports that communicate key trends and performance indicators.
• Create and implement processes for tracking and submitting financial transactions, adhering to published University timelines.
• Develop quarterly spend analyses by purchasing category to program lead, identifying cost trends and opportunities for improved procurement proficiency.
• Collaborate with the Finance teams to operationalize a clear and effective finance transaction process to assist with all purchases pertaining to the aforementioned areas of oversight, including but not limited to purchase orders, travel, professional development requests, office supply purchases, ergonomic equipment purchases, etc.
• Guide Purchase Orders through the University process of submittal and approval, ensuring that vendor deliverables remain on time and on track.
• Support the planning and execution of various programs and school events throughout the year.

Benefits

• Freedom to grow. We offer career development programs, tuition reimbursement, and opportunities to audit courses. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
• A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
• A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
• Discovery and fun. Stroll through historic sculptures, trails, and museums.
• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Educational Services
• Number of Employees: 5,001-10,000 employees