Assistant Director of Alumni Experiences

Dartmouth College•Hanover, NH

45d•$59,300 - $74,200•Hybrid

About The Position

In support of Dartmouth College's Alumni Relations mission, the Assistant Director of Alumni Experiences is a critical operational partner in delivering high-impact programming and events that connect Dartmouth alumni to the College and each other. This position works closely with Alumni Relations team leadership, Advancement colleagues, and campus partners to develop and execute volunteer and alumni engagement strategies and signature programs that support institutional priorities and lifelong alumni engagement.

Requirements

Bachelors or equivalent combination of education and experience
Five years demonstrated experience in event or program management
Excellent oral and written communication skills
Ability to prioritize and manage details of multiple events concurrently
Demonstrated creative planning, organizational and problem-solving skills
Experience budgeting and vendor relations
Strong organizational and project management abilities, adept at managing multiple priorities
Ability to be perceptive and responsive to direction set forth from leadership
Ability to work effectively with volunteers, groups, and individuals
Proficiency in Microsoft Office; experience with databases
Willingness to travel, work nights and weekends for event and project travel and oversight
Excellent attention to detail

Responsibilities

Develops and executes engagement strategies through events, volunteer initiatives, and targeted programming including reunions, homecoming, alumni council, conferences, trainings, as well as single-event programs in support of alumni relations targeted engagement and regional strategies. Maintains high levels of attention to detail, accuracy, sensitivity, and a continuous focus on the purpose of those activities.
Recruits, trains, and supports alumni volunteers; builds inclusive and diverse volunteer communities, to advance alumni engagement and participation.
Serves as a strategic liaison between alumni and the College, fostering communication, sharing best practices, and championing new opportunities for connection.
Leads end-to-end event planning including logistics, communications, vendor coordination and post-event and program evaluation.
Supports cross-functional collaboration with Advancement colleagues and campus partners to strengthen alumni experiences and operational excellence.
Travels as needed for events, site visits, and alumni outreach.
Collaborates closely with Alumni Relations team leadership and across Advancement and Dartmouth to develop and execute new engagement opportunities and organizations to meet the changing needs and expectations of alumni, and to support the multi-faceted goals of alumni engagement. Considers approaches to promote inclusivity and enhance the engagement of all constituents.
Participates in daily events and program operations while working autonomously and as part of multiple teams.
Supports and participates in the development of effective working relationships, systems, and processes in support of the department and individual activities and responsibilities. Communicates with a range of offices on campus to meet goals and objectives through events and programming.
Initiates and maintains collaborative relationships with internal and external stakeholders from all areas to promote the College and enhance programming goals designed to strengthen the sense of connection to the College among Dartmouth alumni and family.
Works closely with Alumni Operations to plan and budget for the execution of events, programs, and services. Participates in and looks for ways to improve established best practices for event planning and execution.
Conducts research to assess best practices of peer institutions and other non-profits to enhance the opportunities for alumni engagement at Dartmouth College.
Analyzes and solves a wide range of issues, using critical thinking skills and acquired expertise to develop creative solutions. Balances various factors to make decisions, consulting with peers or others as needed.
Partners with internal teams within Advancement to create effective and on-brand marketing strategies and communications for alumni events and programs. In conjunction with Alumni Relations team and the Marketing and Engagement team, oversees and manages a comprehensive marketing plan to effectively promote events and programs. Collaborates with various units on campus to accomplish marketing and delivery goals.
Crafts compelling content and promotional materials; manages outreach efforts in collaboration with communications colleagues.
Communicates with alumni and volunteers through both broad outreach and selective targeting to share the institution's priorities and offer alumni access to a wide range of resources at Dartmouth in ways that enrich their intellectual, professional, and personal lives.
Engages faculty and external partners to ensure quality programming aligned with alumni interests.
Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
Performs other duties as assigned