Assistant Director, Housing Operations
About The Position
Required Qualifications Required Qualifications Bachelor’s degree or equivalent combination of education and experience. 2 years of supervisory experience in a busy office or administrative environment Experience leading and managing complex projects; working collaboratively with others and applying technology to improve business processes, and collecting and using data/assessment. Experience with and understanding of basic housing billing and accounts processes, i.e., room and meal plan charges, reconciling accounts and reports, purchasing processes, etc. Preferred Qualifications Preferred Qualifications Previous experience managing or administering specialized university housing management software. (StarRez, eRezLife or similar) Previous supervisory experience working in university Housing or other university setting involving direct interaction with students, parents, staff and faculty colleagues. Understanding of legal and compliance requirements in Higher Education including: Clery Act, FERPA , HIPAA , Title IX, ADA and the ability to articulate how these requirements apply to student housing operations. Ability to correctly apply these requirements in developing training, process and procedures. Demonstrated ability to communicate effectively in writing and interpersonally and with forming collaborative, collegial relationships with others. Demonstrated ability to plan, lead and manage multiple, complex projects and tasks simultaneously Experience leading detail-oriented or technical processes or systems.
Requirements
- Bachelor’s degree or equivalent combination of education and experience.
- 2 years of supervisory experience in a busy office or administrative environment
- Experience leading and managing complex projects
- Experience working collaboratively with others and applying technology to improve business processes, and collecting and using data/assessment.
- Experience with and understanding of basic housing billing and accounts processes, i.e., room and meal plan charges, reconciling accounts and reports, purchasing processes, etc.
Nice To Haves
- Previous experience managing or administering specialized university housing management software. (StarRez, eRezLife or similar)
- Previous supervisory experience working in university Housing or other university setting involving direct interaction with students, parents, staff and faculty colleagues.
- Understanding of legal and compliance requirements in Higher Education including: Clery Act, FERPA , HIPAA , Title IX, ADA and the ability to articulate how these requirements apply to student housing operations.
- Ability to correctly apply these requirements in developing training, process and procedures.
- Demonstrated ability to communicate effectively in writing and interpersonally and with forming collaborative, collegial relationships with others.
- Demonstrated ability to plan, lead and manage multiple, complex projects and tasks simultaneously
- Experience leading detail-oriented or technical processes or systems.
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What This Job Offers
Career Level
Director
Number of Employees
1,001-5,000 employees
