Assistant Director for Crisis & Emergency Resource Center/CART Coordinator

University of Florida•Gainesville, FL

27d•$93,000

About The Position

The Counseling and Wellness Center (CWC) at the University of Florida is seeking an experienced mental health professional to serve as the Assistant Director for Crisis and Emergency Resource Center (CERC). This individual will assist with the planning and management of the center’s emergency response and will act in place of the Associate Director for Crisis and Emergency Resource Center in that person’s absence. This individual will also serve as the coordinator and provide direct oversight for CWC’s Consultation and Referral Team (CART). The ideal candidate will thrive in an environment that values collaboration and support among team members and will work with us as we seek to assist UF students cultivate their mental health and well-being in support of their personal, educational, and career development. The Assistant Director for CERC reports to the Associate Director for CERC and works closely with the Associate and Assistant Directors for Clinical Services in the coordination of CART functions. This person serves in a key administrative role responsible for training, planning, and providing leadership for all aspects of CART. While this role does not include direct supervisory responsibilities for clinical staff, this person may hold supervisory duties for trainees and unlicensed CART counselors. This role works collaboratively with CWC’s support staff, case managers, leadership team, and clinical faculty, assisting in policy drafting and planning. This person is responsible for creating and maintaining relationships with other clinical faculty and University of Florida departments to ensure that brief consultation and referral appointments, walk-in crisis counseling, and consultation with faculty and staff are compatible with other campus efforts and meeting the needs of University of Florida (UF) students. In addition to specific administrative duties, the person in this role is expected to meet direct service requirements. The percentages below reflect approximate allocations and may be adjusted based on student and operational needs.

Requirements

have a master’s degree or doctoral degree in clinical psychology, counseling psychology, counseling, or a related field
should be licensed in their current jurisdiction of practice and must be license eligible in Florida
be a Qualified Supervisor for Mental Health Registered Interns in the state of Florida

Nice To Haves

Have five years of post-degree clinical/counseling experience
Previous administrative and/or leadership experience in a university or college counseling center
Experience in crisis assessment and management
Strong interest and experience with training and supervising staff and students from various disciplines
Strong communication and interpersonal skills, critical thinking and organizational skills required to develop and maintain policies, procedures, and outreach delivery systems for the agency
Demonstrated skill in working well under pressure to prioritize and manage multiple clinical, emergency, and/or consultation situations and to coordinate these efforts as a part of a multidisciplinary team
Energy to flexibly manage the professional demands of a challenging workload while maintaining positive and healthy perspectives and relationships
Strong program development and evaluation skills required for CART service tracking, outcome assessment, quality assurance and utilization review
Self-motivated, self-directed commitment to high professional ideals, standards, and ethics

Responsibilities

Manage daily clinical and administrative operations for the CART program
Train new CART counselors in consultation, crisis intervention, and referral service
Provide ongoing support for CART counselors
Oversee waitlist management to ensure timely access to CWC services
Coordinate schedules to maintain adequate coverage for on-call services and brief consultation and referrals (BCR) appointments throughout the year
Provide clinical supervision to unlicensed CART counselors and trainees
Collaborate with the CWC Associate Director for Training to oversee the training of doctoral interns and post-doctoral fellows in brief consultation, referral, and crisis services
Conduct BCR appointments to assist students in identifying needed services and resources
Provide consultation to clinicians, students, faculty, and stakeholders related to crisis and emergency needs
Partner with SHCC psychiatry and UF stakeholders to ensure smooth inter-departmental processes
Serve as a secondary member of campus interdisciplinary teams related to crisis response, including the Emergency Operations Team and the Behavioral Concerns and Threat Assessment Team
Collaborate with external vendors and service providers to support and enhance clinical operations
Fulfill administrative and committee responsibilities
Assist the Associate Director of Crisis and Emergency Resource Center in the planning and implementation of CWC’s emergency preparedness initiatives and protocol development
Support the clinical aspects of the university’s crisis response, including emergency shelter operations during weather-related or other emergency events
Assists with leading the CWC’s crisis response and performs the duties of the Associate Director for CERC in that person’s absence
Participation on the university’s Behavioral Consultation Team and Emergency Operations Team
Engages in after-hours consultation, support, and service
Support the Division of Student Life’s All Hands-on Deck activities minimally once a year