Assistant Director, Academic Programs, USC Capital Campus

University of Southern California

2d•$75,089 - $90,000

About The Position

The Assistant Director of Academic Programs supports the enrollment, operations, planning, delivery, and compliance of all undergraduate academic and co-curricular initiatives at the University of Southern California (USC) Capital Campus in Washington, D.C. The Assistant Director helps ensure the planning and smooth daily operation of USC in D.C. programs such as “USC in D.C. First Semester” and “USC in D.C. Spring Semester”, and “USC in D.C. Summer programs”, advancing USC’s mission of experiential learning by coordinating enrollment, student experiences, and operational processes at the USC Capital Campus in Dupont Circle. This position requires strong organizational, analytical, and interpersonal skills to bridge academic administration, student engagement, and collaboration.

Requirements

Bachelor's degree
Combined experience/education as substitute for minimum education
3 years minimum experience
Experience managing learning programs for adults.
Proven ability to build and maintain positive relationships with stakeholders.
Demonstrated experience in management/leadership roles, building and maintaining relationships with domestic and international stakeholders.
Proven budget oversight and planning experience.
Outstanding interpersonal, oral, and written communication skills, with exemplary attention to detail.
Experience in higher education and/or customer service.
Proven ability to plan, implement, and coordinate program logistics.
Demonstrated database/data entry experience.
Proven project

Nice To Haves

Master’s degree in higher education or related field.
At least 5 years of experience in higher education academic program coordination, student services, or experiential education.
Experience advising and supporting off-campus or study away programs.
Experience in web site development and social media.
Familiarity with USC systems (SIS, Workday, Slate, Advise USC, Brightspace) preferred.
Exceptional organizational, communication, and relationship-building skills.
5 years working in higher education.

Responsibilities

Coordinate daily academic operations for Capital Campus academic programs, including scheduling, classroom management, site visits, and faculty support.
Assist in the implementation of program policies and procedures to ensure compliance with USC academic and administrative standards.
Maintain program calendars, deadlines, and reporting timelines; prepare communications and documents for internal and external stakeholders in D.C. and L.A.
Serve as a key contact for faculty and academic staff regarding orientation, pre-arrival details, teaching logistics, materials, and classroom support in D.C.
Support enrollment data, evaluations, and assessment outcomes for institutional reporting.
Provide individualized support to USC in D.C. students on academic procedures, course logistics, and experiential learning expectations.
Collaborate with team to deliver pre-departure and on-site orientation sessions, advising workshops, and community-building activities.
Serve as a secondary on-site contact for student emergencies, health or conduct issues, and academic concerns, in coordination with USC departments in Los Angeles.
Facilitate the integration of academic and experiential components to ensure a cohesive student experience in D.C., commonly linked to degrees at USC
Assist with experiential learning coordination, including tracking schedules, communicating with sites, and maintaining contacts.
Help manage site visits, networking events, and cultural programming that link academic content with professional learning.
Support outreach to D.C.-based organizations, Trojan alumni, and agencies to sustain and expand program partnerships.
Develop and maintain materials for newsletters, websites, social media, and presentations to promote USC Capital Campus academic programs.
Support recruitment, enrollment, alumni engagement, and public events representing the academic mission of the Capital Campus.
Gather data on student outcomes, academic satisfaction, and program impact; assist with reports and recommendations for continuous improvement.
Participate in the planning and implementation of new academic initiatives and summer or short-term programs.