Assistant Customer Service Manager

Albertsons

10d

About The Position

A Day in the Life: Are you a people person with a knack for leadership? We're on the hunt for a vibrant and customer-centric Assistant Customer Service Manager to join our dynamic team! In this role, you'll be the right-hand to our Customer Service Manager, helping to keep the daily operations running smoothly, ensuring our customers leave with smiles, and creating a shopping experience that's second to none. You'll be the go-to for training and supervising our awesome staff, tackling customer inquiries and complaints like a pro, and making sure our store policies and procedures are top-notch. If you've got stellar leadership skills, top-tier communication abilities, and a passion for delivering amazing service, we want to hear from you! What you bring to the table: You take pride in the work you do, whether big or small. You agree that food is central to all our lives. Helping customers and fellow associates gives you energy. Smiling and making others smile is your favorite. You are eager, willing, and wanting to learn & grow. You believe that being a part of your community matters. Why you will choose us: Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better! We also provide a variety of benefits including: Diverse and Inclusive work culture Competitive Wages paid weekly Flexible work schedules Associate discounts Leaders invested in your training, career growth & development. Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!) Vacation / Paid Time Off -For eligibility requirements please visit myACI Benefits Our Values We put people first. We are customer driven. We value different perspectives. We raise the bar. We act as owners. We are one team. We build belonging. We are committed to a healthy future. Click to view video: ACI Values A copy of the full job description can be made available to you.

Requirements

• Stellar leadership skills
• Top-tier communication abilities
• A passion for delivering amazing service

Responsibilities

• Helping to keep the daily operations running smoothly
• Ensuring customers leave with smiles
• Creating a shopping experience that's second to none
• Training and supervising staff
• Tackling customer inquiries and complaints
• Making sure store policies and procedures are top-notch

Benefits

• Diverse and Inclusive work culture
• Competitive Wages paid weekly
• Flexible work schedules
• Associate discounts
• Leaders invested in your training, career growth & development
• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
• Vacation / Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees