Assistant Community Support Coordinator and Medical Services Associate

Apace•Wahoo, NE

22m•Onsite

About The Position

This position will split time between Assistant Community Support Coordinator duties and Medical Services Associate duties for a total of 40 hours per week. Under the direct supervision of the Area Director, the Medical Services Associate provides assistance to individuals supported by Apace by identifying, scheduling, and attending physical, mental, or behavioral health appointments and ensuring accurate record-keeping and effective communication with providers, Apace staff, family and/or guardians to ensure healthcare needs are met. The Assistant Community Support Coordinator, under the direct supervision of the assigned Community Support Coordinator (CSC) or Area Director, provides support and assistance in the supervision of staff and activities involved with training, health and well-being, and the enhancement of persons with developmental disabilities through the implementation of the Individual Support Plan (ISP). The Assistant Coordinator may also substitute for the direct support staff, Direct Support Professional (DSP), as needed.

Requirements

Skills in oral and written communications, as well as considerable skill in operating personal computers.
Proficient in Microsoft Office software products such as Outlook, Word, etc.
Ability to work effectively with persons served, families, staff and other agencies.
Ability to organize and attend to details accurately and efficiently.
Ability to make adjustments in medical/health matters to independently evaluate situations and make decisions regarding the need for treatment or re-evaluation.
High school diploma, GED, or equivalent knowledge.
Must at least 21 years of age or older.
Required to submit to a pre-employment drug screening as well as randomized drug screenings throughout employment in compliance with guidelines set by the Department of Transportation for medical transportation services.
Possession of a driver’s license valid in the state of Nebraska or other adequate means of transportation.
Must be able to assist with transportation, including driving 15-passenger vans.
Must possess a reliable means of communication (e.g. telephone, cell phone, etc.).
Will be subject to criminal history APS and CPS background check.
At least (1) one year of experience in the field of human services.

Nice To Haves

Valid CNA certification preferred.
At least (1) year of experience in the healthcare field, or related industry preferred.

Responsibilities

Facilitates good communication with the individual, family, employer, service provider, and others involved in the individual’s life.
Provides transportation and attends to medical, dental, psychological, and psychiatric needs of the individual by identifying those needs, making referrals and scheduling appointments.
Act as an attendant and ensure the safe operation of the vehicle and the safety of the person supported.
Accompanies the person as needed in order to work cooperatively with the practitioner and to request the most comprehensive and least restrictive treatment.
Documents all significant medical or health information regarding the individual by maintaining a unit file to provide a comprehensive and up-to-date picture of the individual’s progress and needs and to ensure compliance with all applicable accrediting and licensing agency standards.
Provides training and assistance in daily living needs to individuals as directed by the individual’s program planning team.
May serve as a member of the Individual Support Planning Team and/or Behavioral Intervention Team.
Attends staff meetings, in-service programs, and training conferences to maintain awareness of policies and procedures and to improve job performance.
Performs duties after hours or on weekends as needed to attend to individual emergencies.
Participates in the hiring processes for Direct Support Professionals (DSPs).
Aids in identifying training needs for staff in the skills and procedures necessary to achieve program goals for each adult, and conducts retraining, or specialized training as needed to ensure effective support for individuals.
Monitors job requirements and provides feedback to Community Support Coordinators (CSC) regarding staff performance.
Assists in writing programs and advising staff in programming techniques, record-keeping requirements, procedures, and related matters.
Assists in providing transportation services with other agency divisions, generic agencies, or community services to ensure that identifiable needs are met.
Assists in ensuring that specific written individual program plans are developed and used to maximize each person’s progress and monitors the implementation of such.
Monitors record-keeping activities as assigned to ensure completeness, accuracy of information, and adherence to applicable policies and procedures.
Assists in coordinating life skills training to promote greater integration and independence for individuals supported.
Serves as a member of their assigned agency management team.
Assists in providing immediate direction and necessary approval for actions, purchases, and plans of staff under direct supervision to allow agency operations to continue smoothly.
Participates in the cooperative planning activities between the agency and community representatives.
Assists in onboarding and training of new staff.
Recommends procurement of facilities and equipment.
Attends staff meetings, training conferences, and other developmental sessions to improve job performance.
Assists Community Support Coordinator in procuring Direct Support Professional staff substitute coverage.
Helps to plan and facilitate social and recreational activities to foster individuals’ community participation.
Performs other duties as assigned.