Assistant Community Manager
About The Position
The Assistant Community Manager assists the Community Manager in the day-to-day operation of the community and in managing all aspects of the property including administration, leasing, accounting, bookkeeping, service, and resident relations. This role also involves supervisory responsibilities in accordance with organizational policies and applicable laws, which may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
Requirements
- Associate's degree (A. A.) or equivalent from two-year college or technical school and/one to three years related experience in Payable/Receivables; or equivalent combination of education and experience.
- Must have excellent people skills.
- Must be strong team player with good communication skills and ability to manage time and set priorities.
- Knowledge of bookkeeping, business math, accounting, management and marketing.
- Must be computer literate.
- Able to use office equipment, including typewriter and calculator.
Nice To Haves
- Leasing experience
- Management training
- Sales experience
- A Real Estate license may be required in some states
Responsibilities
- Assists Community Manager in the day-to-day operation of the community and in managing all aspects of the property including: administration, leasing, accounting, bookkeeping, service and resident relations.
- Pre-qualify, show and lease apartments.
- Acts as Community Bookkeeper; post rental payments, code and pay invoices, prepare monthly billing for each apartment, account for disbursement of petty cash, adjust delinquent accounts, settle delinquent accounts, prepare late notices and file evictions.
- Develops marketing strategies for leasing apartments and establishes goals for Leasing Associates.
- Provides superior resident services, solves day-to-day problems and maintains good relations with residents.
- Ensures the timely completion of forms and reports, including Weekly Community Overview Report, Weekly Status Report and Monthly Report of Financial Activities.
- Enters new lease data information, including lease terms, amount of rent, demographic information, etc.
- Monitors Lease Expiration Report.
- Shops competition and prepares monthly Market Survey.
- Inspects vacant apartments for damages and cleanliness as described in Move-In/Move-Out Procedures.
- Develops ideas for improving operations and profitability.
- Approves legal procedures concerning delinquent accounts.
- Approves monthly billing of rental accounts.
- Approves routine purchases that are authorized in the Operation Budget.
- Approves Weekly and Monthly Activity Reports.
- Develops or Reviews and Submits to Community Manager for Review and Approval: Payment of invoices and refunds of security deposits.
- Develops or Reviews and Submits to Community Manager for Review and Approval: Bad debt write-offs.
- Develops or Reviews and Submits to Community Manager for Review and Approval: Short and long term marketing strategies.
- Develops or Reviews and Submits to Community Manager for Review and Approval: Community improvements.
- Develops or Reviews and Submits to Community Manager for Review and Approval: Resident requests that are contrary to Company policy.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Interviewing, hiring, and training employees.
- Planning, assigning, and directing work.
- Appraising performance.
- Rewarding and disciplining employees.
- Addressing complaints and resolving problems.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
101-250 employees
