Assistant Community Manager - Student Housing

University Partners•Tucson, AZ

2d•Onsite

About The Position

University Partners is a leading owner, operator, and manager of student housing communities across the United States, overseeing more than 25,000 beds nationwide. We focus on delivering exceptional resident experiences while driving leasing performance and maintaining strong operational standards. Position Summary The Assistant Community Manager supports the Community Manager in all leasing and marketing operations, team oversight, and day-to-day property management. This role ensures the leasing office runs efficiently, residents receive excellent service, and company standards are consistently followed.

Requirements

Bachelor’s degree or equivalent combination of education and experience
1–2 years related experience preferred
Previous experience in leasing, property management, or student housing operations
Strong knowledge of Microsoft Word, Excel, and Entrata preferred
Excellent communication, customer service, and negotiation skills
Strong organizational skills, attention to detail, and ability to manage multiple priorities
Ability to lead, train, and motivate team members
Professional demeanor and ability to work well under pressure
Effective time management and problem-solving skills
Ability to work weekends, overtime, and participate in property events as required

Responsibilities

Assist the Community Manager in supervising, training, and motivating the leasing team
Support Leasing Consultants with prospecting, tours, leasing, and resident service while ensuring Fair Housing compliance
Maintain lease files, Yardi data, and accurate resident records
Coordinate the renewal program and manage resident communications throughout the process
Conduct monthly market surveys and recommend pricing adjustments
Plan and execute marketing initiatives, including campus events, promotions, print, and online advertising
Oversee social media content and approve all public postings for accuracy and consistency
Maintain the community goal board and track leasing performance
Support move-in and move-out processes, including roommate matching, move-in packets, inspections, and lease audits
Conduct periodic training for leasing staff on proper procedures, customer service, and leasing techniques
Participate in community events and promotional activities to ensure proper execution
Assist in administrative duties, budget coordination, and other tasks as assigned by the Community Manager
Step in to manage the property effectively in the absence of the Community Manager