Assistant Clinic Manager

ForMotion•Houston, CT

16d•Onsite

About The Position

The ForMotion Assistant Clinic Manager is responsible for assisting the Clinic Manager in leading the operations and performance of one or more orthotic and prosthetic clinic locations. This includes overseeing clinical and administrative staff, optimizing financial performance, enhancing patient care, and expanding the clinic’s presence in the local market. The role may also involve direct patient care and administrative responsibilities as needed. The clinic manager can have a clinical background or an administrative background .

Requirements

Strong patient-first mindset and commitment to service
Servant leadership style with a collaborative, team-oriented approach
Team player & collaborative
High level of integrity and ethical conduct
Results driven, growth-oriented and organized
Analytical problem-solver with strong attention to detail
Excellent written and verbal communication skills
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Bachelor's degree required (preferably in healthcare, business or related field). A Master’s degree in Orthotics and Prosthetics is a plus.
Minimum of three-years’ experience required in management or leadership within healthcare, business, military, or O&P sectors (subject to the discretion of leadership.
If patient care duties are necessary, certification by the American Board for Certification in Orthotics and Prosthetics and current license to practice if required by state of employment
Ability to manage competing priorities independently and travel between clinic locations (25–50%).
Must be available during clinic operating hours and able to uphold policies with professionalism and fairness.

Nice To Haves

Experience in healthcare operations, insurance processes, and reimbursement cycle is preferred.

Responsibilities

Operational Leadership: Assist the Clinic Manager in overseeing daily operations of one or more O&P clinic(s), ensuring smooth workflow, high-quality patient care, staff performance, and proper maintenance of equipment and facilities. Maintain inventory and align clinic priorities with both regional and national objectives.
Financial Oversight: Responsible for WIP management and efficient and timely patient care. Implement and monitor strategies to achieve growth, productivity, and profitability goals. Manage and report on P&L, WIP processes, and operational variances. Develop improvement plans for underperformance and collaborate with the Clinic Manager on financial planning, forecasting, and analysis.
Team Development: Lead and manage members of the clinical and administrative teams, ensuring effective training, development, and performance. Cultivate a positive, patient-focused culture rooted in Embla Medical’s core values: Honesty, Integrity, and Frugality. Promote continuous learning and professional growth.
Compliance, Billing and Quality Assurance: Ensure strict adherence to regulatory standards (CMS, HIPAA, ABC, OSHA) and Embla operational policies. Coordinate with internal departments (compliance, procurement, revenue cycle, etc.) on audits, data collection, cost control, inventory, and legal compliance.
Marketing and Outreach: Develop and execute strategies to expand the clinic’s reach and visibility. Foster relationships with referral sources, healthcare partners, and community organizations to grow patient volume and brand presence.
Clinical Innovation: Encourage adoption of best practices, clinical excellence, new technologies and consistent administrative processes to improve outcomes and operational efficiency.
Patient Care (as needed): Act as a Certified Prosthetist Orthotist. Examine, interview, and measure patients to determine their medical device needs. Fit, test, and evaluate devices on patients, adjusting for proper fit, function, and comfort. Design orthotic and prosthetic devices based on physicians' prescriptions and patient examinations.
Administrative Support (as needed): Fulfill Patient Care Specialist duties including patient communications, insurance coordination, scheduling, and administrative tasks to support seamless care delivery. Perform additional responsibilities as assigned to support clinic success.