CONNECTICUT HUMANE SOCIETY-posted about 5 hours ago
$58,000 - $65,000/Yr
Full-time • Manager
Wilton, CT

Have you always wanted to work in a brand new, state-of-the-art resource center helping pets and people? We might have the right fit for you. The Connecticut Humane Society is opening a brand-new building in Wilton, Connecticut in July 2025. We are currently looking for an Assistant Clinic Manager who will work with the Wilton Operations Manager to manage and oversee daily clinic and medical department staff and operations. In conjunction with the Society’s management and veterinary teams, this positions will set and maintain standard operating procedures and ensure compliance. The position will work collaboratively with the Assistant Shelter Manager to prioritize and schedule veterinary care for shelter animals, and with the veterinarians and staff to provide public veterinary care. Additionally, this person will be responsible for ensuring compliance with DEA, CT DCP, and any other applicable programs, addressing client complaints in an accurate, compassionate, and timely fashion, and developing and maintaining cooperative working relationships with other hospitals, agencies, town ACO’s and rescue organizations. The incumbent will also be responsible for the staff management, establishing and driving a culture of excellent customer service, providing regular, ongoing feedback as well as working with the assistant shelter manager to address all employee problems and issues promptly. Overview: This full-time position with benefits is ideal for someone with a minimum of three (3) years of experience managing in the animal sheltering/welfare or veterinary setting preferred as well as at least two (2) years of staff management experience required. This position needs to have the ability to evaluate and solve problems and have sound judgment and effective decision- making skills. We are looking for a positive, creative, customer service oriented individual who can work well within and lead a team. Interested individuals must be able to be a leader, handle multiple priorities and enjoy a busy environment. This position includes working a weekend day. Connecticut Humane Society is an Equal Opportunity Employer M/F/D/V.

  • Manage and oversee daily clinic and medical department staff and operations.
  • Set and maintain standard operating procedures and ensure compliance.
  • Prioritize and schedule veterinary care for shelter animals.
  • Provide public veterinary care.
  • Ensure compliance with DEA, CT DCP, and any other applicable programs.
  • Address client complaints in an accurate, compassionate, and timely fashion.
  • Develop and maintain cooperative working relationships with other hospitals, agencies, town ACO’s and rescue organizations.
  • Staff management
  • Establishing and driving a culture of excellent customer service
  • Provide regular, ongoing feedback
  • Address all employee problems and issues promptly.
  • At least 3 years in animal sheltering or veterinary clinic, and at least two years experience supervising staff.
  • Ability to perform physically strenuous activities which will require lifting of moderate to heavy weights (up to 40 lbs.),standing and/or bending, pushing brooms and/or mops, and walking and/or controlling dogs and/or cats, use of cleaning solutions and sitting at a desk for long periods of time.
  • One weekend day required.
  • Knowledge of animal handling and experience required.
  • Proficiency in computer and database systems.
  • managing in the animal sheltering/welfare or veterinary setting preferred
  • ability to evaluate and solve problems and have sound judgment and effective decision- making skills.
  • positive, creative, customer service oriented individual who can work well within and lead a team.
  • able to be a leader, handle multiple priorities and enjoy a busy environment.
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