Assistant Chief Caseworker PS

Lancaster County•Lancaster, PA

11d•$54,659

About The Position

This employee is responsible for supervising protective service workers within the protective service unit. Assists Unit Supervisor (Chief Caseworker) in training staff, developing local procedures, and regulatory compliance with the goal of reducing the risk of abuse, neglect, and financial exploitation of older adults.

Requirements

Four years of experience in public or private social work; and a bachelor's degree; or any equivalent combination of experience and training, including the successful completion of 12 semester hours of college level courses in sociology, social welfare, psychology, gerontology, or related social sciences.
Resident of Pennsylvania
Knowledge and application of supervisory principles.
Ability to train staff on procedures, techniques, laws/regulations.
Knowledge of case work principles and methodology.
Ability to manage programs, measure outcomes and initiate changes as needed to improve performance.
Ability to express ideas orally and in writing.
Acceptable Pre-Employment Criminal Background Check
Acceptable Pre-Employment Drug Screening
Acceptable Driver History in accordance with County Policy
Must attend Pennsylvania Department of Aging Protective Services Basic and annual refresher trainings.

Responsibilities

Assigns Older Adult Protective Service reports based upon geographical area, number of reports previously assigned to worker during the period, complexity of case, and other relevant factors. Maintains accurate record of assignments. Completes initial intake for Under 60 protective service referrals and forwards on to appropriate investigation agency.
Reviews and analyzes case records to ensure compliance with Department of Aging requirements, accuracy, and professionalism. Ensures appropriateness and quality of services to be rendered; reviews and signs off on case closures.
Monitors staff performance, provides feedback and coaching, addresses and documents performance problems, sets employee goals and completes performance appraisals. Establishes and reviews/updates staff job descriptions.
Conducts performance reviews of assigned staff and develops staff improvement plans when necessary. Documents and keeps Chief Caseworker informed of all personnel issues.
Educates community organizations, agencies and nursing facilities on elder abuse, protective services and related programs. Participates on interdisciplinary case review teams to ensure consumer needs are addressed in a holistic manner. Facilitates regular communication and education with the District Attorney's Office and local law enforcement in support of the county's Elder Abuse Task Force.
Takes joint responsibility with Chief Caseworker for managing the agency’s role as temporary emergency guardian of the finances. Guides workers in managing temporary guardianship of the person and monitors invoices from guardianship providers to ensure accuracy.
Serves on the supervisory on-call rotation to provide after hours coverage. Safety needs of staff and the work area are consistently identified and addressed. Performs other duties as assigned.