Assistant Case Manager

Miami Jewish Health System•Miami, FL

31d

About The Position

Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our main campus is located on 20+ acres just north of mid-town Miami, and is home to our support departments like Finance, Accounting, Human Resources, Marketing and more. Join us now to do purposeful work with our diverse and respectful team. Job Summary This is a paraprofessional position that performs a variety of case management duties for Medicare/Commercial Advantage Plans. Job functions include coordinating medical appointments and providing managed care agencies with clinical updates as requested.

Requirements

High School Diploma or equivalent. Associate degree preferred.
One-year experience working in a community service agency that provides service to elderly clients preferred
Sensitivity and skill required in working with impaired elders and families by phone
Must be organized, able to work independently and understand confidentiality which is necessary for this program.
Must be bi-lingual (English/Spanish)
Good communication skills
Ensures that resident's/patient's rights are adhered to
Demonstrates professionalism and accountability
Demonstrates a caring attitude consistent with Miami Jewish EmpathicareSM toward MJH residents, patients, family members, employees, and other facility guests
Demonstrates excellent communication skills
Ensures confidentiality and security of patients' medical information
Identifies and utilizes appropriate channels of communication
Able to speak, read and write English
Able to think and act calmly to meet unusual occurrences of the job
Adheres to the organization's Mission, Vision and Values
Participates in departmental activities, meetings and in-services and follows established guidelines
Maintains a safe working environment

Responsibilities

Review all Medicare Advantage (Managed Care/HMO) admissions and discharges daily.
Assist case manager in coordinating follow up medical appointments
Review all pending medical appointments and follow up with nursing units and transportation department.
Provide clinical updates and other documentation requested by Managed Care agencies.
Coordinate equipment and services for pending discharges.
Provide bed management oversight, and other duties as needed