Assistant Boutique Manager - Sawgrass (Spanish Speaker)

Richemont

About The Position

Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world. At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas. Assistant Boutique Manager Montblanc | Sunrise, FL Reports to: Boutique Manager Role Overview Co-Manage the sales, customer service, and operations of retail boutique while providing for the growth and development of the sales team.

Requirements

Must be proficient or fluent in Spanish language
2 plus years retail management experience, luxury preferred
Strong written and verbal communication skills
High school graduate or equivalent, College degree preferred
Proficiency in basic Microsoft office
Experience with SAP a plus

Responsibilities

Co -create and co-direct a high performance team that drives profitable top line sales through achieving boutique results.
Provide strong leadership to the team in order to help the Boutique Manager execute sales generation, operational, visual, and human resources functions in the store, to ensure customer satisfaction, maximum productivity and profitability, and compliance with store procedures.
Work in conjunction with the District Manager/Sales Manager to coach and develop our Sales Associates in client development, presentation standards and the highest levels of customer service.
Responsible for communicating and upholding the Montblanc Brand Standards, and ensuring all store associates support these standards.
Responsible for stock movement including shipping and receiving to ensure of accuracy of all.
Supports management in all aspects of operations to ensure Audit targets are met.
Work with team to achieve all operational task that support the development of the business. This includes maintenance of work area environments, stock, repairs, personalization orders as a part of their responsibilities.
Co-manage store and associates to ensure that all store sales goals are met or exceeded.
With the help of the District Manager/Sales Manager, identify ways to drive sales generation and ensure action is taken to achieve those goals.
Hold employees accountable for achieving productivity standards.
Support, model and enhance the seamless customer service focus by creating an environment that is friendly, luxurious, knowledgeable, and a defining moments for our customers
Ensure that customers receive exemplary customer service enhanced by clientele development programs and superb product knowledge.
Heavily promotes clientele techniques
Ensure Montblanc Brand Standards and Operating Standards to support brand consistency.
Ensure store presentation standards are achieved and maintained

Benefits

Employee wellbeing is a top priority at Richemont.
We offer a comprehensive benefits program to support employees and their loved ones.
Our core benefits include medical, dental, and vision programs.
Health savings and flexible spending accounts are also available.
The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match.
Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program.
Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
At Richemont, We Craft the Future!
Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons.
We encourage our people to be curious, drive their own career, and dream big.