Assistant Billing Manager

Mass General Brigham • Somerville, MA

4h • Remote

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This role will be covering oral maxillofacial/ dental. This is a fully remote position. Job Summary Summary: Assists Manager with the Patient Billing Office's client relationship and coordinate the processing, reporting and analysis of key revenue cycle activities. Provides research support to the manager and assigned practices related to accounts receivable management, patient customer service complaints and Third Party Requests for information. Does this position require Patient Care? No

Requirements

• High School Diploma or Equivalent required
• Revenue, billing and related experience 2-3 years required
• Strong knowledge of medical billing and payer requirements.
• Excellent leadership and team management skills.
• Proficiency in billing software and electronic health records (EHR) systems.
• Strong analytical and problem-solving abilities.
• Exceptional communication and interpersonal skills.
• Ability to handle multiple tasks and work under pressure.
• Ability to work with a high degree of accuracy.

Responsibilities

• Assists the Manager in completing tasks including, but not limited to, report review and distribution, billing account inquiries, charge reconciliation and research of missing charges, procedure code dictionary maintenance, and other essential Master files.
• Analyze information on trends for practice groups; this may involve account research and downloading or inputting information into spreadsheets.
• Provides research and follow-up for inquiries from Customer Service.
• Pulls monthly rejection details. The role is responsible for pivoting rejections and analyzing rejections prior to RCAM review.
• Work EPIC work queues and resolve edits in compliance with GPM Service standards for assigned billing areas.
• Review accounts referred for write-off and document collection efforts prior to transferring for write-off approval.
• Assist with the orientation and training of new staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED