Assistant Banquet/Event Services Manager

Hyatt Hotels Corp. • Burlingame, CA

37d

About The Position

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Assistant Event Services Manager will be responsible for managing and executing banquet events at the hotel. This person supervises the banquet teams who execute event room set-ups, F&B service, and the event customer experience. This role is a highly detailed role, with a focus on effective communication within the hotel to perform event order requirements and exceed client expectations. We are seeking an experienced leader who has previously worked in events/banquets for at least 1-2 years. We have over 70,000 sq feet of meeting space which corporate, association and social clients allow our Assistant Event Services Manager to utilize their skills and positive attitude to connect with key group stakeholders (meeting planners/VIPs/attendees) with the goal to build repeat clients. This position will be a key leader to the Event Services department assisting with scheduling/payroll of our banquets colleagues. Please note, this is not an event planning position. Hyatt associates work in an environment that demands exceptional performance yet realizes great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. A true desire to satisfy the needs of others in a fast paced environment.

Requirements

• Refined verbal communication skills
• Must be able to work a flexible schedule, including nights, weekends and holidays
• Proficient in basic computer skills
• Must have previous banquets experience
• 1-2 years previously leadership experience preferred
• Experience with local 2 union preferred
• Ability to stand for longer periods of time and walk moderate distances
• Ability to lift, pull, and push a moderate weight (about 50 pounds)

Responsibilities

• Managing and executing banquet events at the hotel
• Supervising the banquet teams who execute event room set-ups, F&B service, and the event customer experience
• Effective communication within the hotel to perform event order requirements and exceed client expectations
• Connecting with key group stakeholders (meeting planners/VIPs/attendees) with the goal to build repeat clients
• Assisting with scheduling/payroll of our banquets colleagues

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Accommodation
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees