Manager, Event Services

Texas A&M University System • College Station, TX

1d

About The Position

The Event Manager provides leadership & customer support in the planning & execution of UCEN event facilities. Serves as point of contact for meetings, events, training sessions, conferences, and special events. Works with clients throughout the event planning process, sometimes starting as early as event conception. Works with sponsors or sponsoring agencies with details involved in planning meetings and events. Oversees staff responsible for the delivery, setup, execution, & removal of special event equipment.

Requirements

• Bachelor’s degree in applicable field or equivalent combination of education and experience.
• Five years of events related experience.
• Ability to multi-task and work cooperatively with others.
• Ability to work with a wide range of clientele, from student groups to professional event planners.
• Ability to manage teams of employees in the execution of events.
• Ability to work nights as this is an evening based position.
• Must be able to lift, move, carry heavy objects.

Nice To Haves

• Two years of event coordinating experience.
• Three years of customer service.

Responsibilities

• Special Event Management - Provides leadership & customer support in the planning & execution of UCEN event facilities. This includes meeting with clients & facility contacts, scheduling space, equipment & staff, and completing the proper paperwork. Makes arrangements for rental equipment for events that require rental equipment. Ensures that facility expectations are maintained & proper paperwork is completed.
• Client Interaction - Works with clients throughout the event planning process, sometimes starting as early as event conception. Takes steps to ensure that all event and audience needs are understood. Confirms timelines, and any security expectations are known, & arranging any special requests. Designs event diagrams or CAD drawings necessary to ensure client expectations are met prior to event setup.
• Communications - Works with sponsors or sponsoring agencies with details involved in planning meetings and events. This involves selecting dates, locating appropriate space, advising of university rules and regulations, and recommending details and activities to help ensure the success of events. Responsible for developing, managing, and maintaining facility and event calendars for the MSC, Rudder Tower, Koldus, All Faiths Chapel, and the external campus. Distributes calendars to a variety of constituencies on a regular and consistent basis. Communicates pertinent organizational information to upper management and administration, event coordinators, set-up crews, and student leaders. Represents the unit and the department by serving on several Division and University-wide committees and task forces. Administers presentations on concessions and expressive activity to various University entities. Serves as representative for Event Services Associate Director when they are not available.
• Supervision - Oversees staff responsible for the delivery, setup, execution, & removal of special event equipment. Provides consistent training & feedback to staff. Establishes a clear understanding of event expectations for support & technical staff ahead of event setup, ensuring an efficient setup & successful event.
• Administration - Develops and maintains the training curriculum, training manuals, and job skill tests for staff. Coordinates new student employee training for assigned subunit each semester. Provides assistance with concessions process, expressive activity events, and risk review for events held inside and outside of TAMU facilities. Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager