Assistant-Administrative

IU Health • Indianapolis, IN

3d • Onsite

About The Position

This role supports a critical operational function within our multi‑specialty
surgery clinic by ensuring a smooth, accurate, and timely patient check‑in
process. The Patient Registration Representative verifies patient demographics,
insurance information, emergency contacts, and required documentation prior to
each visit. This work helps prevent delays, reduce administrative errors, and
support accurate billing.

Most importantly, this role contributes directly to a positive patient
experience by ensuring patients are seen promptly and providers have complete
and accurate information at the start of each encounter.

Requirements

• High School Diploma or GED required
• 0–3+ years of relevant experience required; prior administrative experience preferred
• Experience working within a matrix organization or complex, fast‑paced environment preferred
• Basic proficiency with Microsoft Office applications, including Word, PowerPoint, and Excel

Responsibilities

• Ensure accurate and efficient patient check‑in and check‑out processes
• Verify patient demographics, insurance, emergency contacts, and required forms
• Communicate patient needs and updates to clinical and operational staff in real time
• Support patient flow through coordination with other departments
• Maintain accuracy and compliance in documentation and data entry

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees