Assistant Account Manager
About The Position
Lamb is the leading commercial insurance broker dedicated to non-profits and social services organizations nationwide. Lamb is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives, and we strive to do the same for our employees. Lamb has been recognized as one of the best places to and we are proud of our culture! The Assistant Account Manager will be responsible for providing customer service to internal and external customers. This Assistant will support a team of Account Managers as well as answer customer inquiries, process service requests and coordinate renewal paperwork.
Requirements
- Associate's degree or equivalent education and/or experience required
- Demonstrate analytical and problem-solving skills
- Strong organizational and time management skills to prioritize heavy workloads to meet time sensitive deadlines
- Strong knowledge of Microsoft products (Word, Excel, Outlook) or similar software applications
- Ability to communicate professionally with internal and external clients
Nice To Haves
- General understanding of commercial property and casualty coverages and rating is preferred
Responsibilities
- Obtain and review new and existing client applications
- Prepare and submit customer requests (i.e. endorsements, certificates and loss runs)
- Support the renewal process by gathering forms and obtain missing information
- Assist customers with basic questions about their policies
- Send coverage updates to customers and follow up to ensure forms are returned
- Prepare and mail follow up letters to customers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
