Assistant Account Manager

Brown & Brown Insurance • Rome, GA

2d

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking Assistant Account Manager to join our growing team in Rome, GA! The Assistant Account Manager is responsible for retention and client relationship management. The Assistant Account Manager works in tandem with the Account Manager/Executive to assist and ensure customer satisfaction by processing services requests in a timely, efficient and accurate manner. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. If you are an existing Brown & Brown teammate, please click here to apply to a job on our internal career site.

Requirements

• High School Diploma
• Current Georgia Resident Property & Casualty Agent’s license
• Independent/self-starter with an acute attention to detail.
• Professional appearance and customer service driven attitude.
• Ability to work under stressful conditions with frequent interruptions.
• Accuracy and speed are strong requirements.
• Organized and reliable.
• Prioritize and plan work activities.
• Capable of handling difficult customers.
• Must be able to work in a fast paced environment with minimum supervision
• Microsoft Office (preferred)
• Familiar with TAM or AMS 360 (agency management systems) or insurer websites (preferred)

Nice To Haves

• Bachelor’s degree in risk management or similar field (preferred)
• Professional Designation (CISR, CIC, ARM, etc.)

Responsibilities

• Prepare renewal letters and questionnaires; follow up on quotes and set up activities.
• Assist with marketing by gathering information and preparing/sending applications; follow up on quotes.
• Complete the Commercial Lines Checklist.
• Request experience mods and worksheets from the bureau.
• Order and track loss runs.
• Proofread proposals, submissions, summaries, and related documents.
• Assemble and collate submissions, proposals, and summaries of insurance.
• Set up policy files and policy books as needed.
• Prepare the first draft of summaries.
• Handle data entry, invoicing, bond processing, and related tasks in AMS360.
• Process routine endorsement requests, issue vehicle ID cards, order MVRs, and issue certificates (Master set up by Account Manager).
• Complete photocopying tasks and support special projects assigned by Account Managers or office managers.

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees