Assist Director Housekeeping

Trump Hotel Collection•Chicago, IL

53d

About The Position

Assists Director of Housekeeping in overseeing and ensuring overall cleanliness of the hotel in accordance with Department of Health, Hotel, and Corporate standards. To ensure all safety procedures are adhered to, and follow all appropriate policies and procedures are adhered to, and follow all appropriate policies and procedures while constantly striving to improve all standards of operation. Ensure prompt and courteous service to guests, and to ensure that all guest experiences are distinctively supreme.

Requirements

Knowledge of basic sanitation requirements/controls and applications of relevant chemicals.
Basic mathematical skills to prepare moderately complex calculations for financial reporting.
Supervisory skills.
Ability to deal effectively with Associates, vendors, contractors, etc.
Ability to coordinate and cooperate with other departments regarding Housekeeping services and activities.
Ability to access and accurately input information using a moderately complex computer system.
High School graduate or equivalent required.
At least 3 years' experience in supervisory/management position in Housekeeping.

Nice To Haves

College degree preferred with emphasis in Hospitality.
Additional language ability is strongly preferred.

Responsibilities

Communicates effectively, both verbally and in writing, to provide clear direction to Associates.
Hires, trains, coaches and counsels Housekeeping team.
Performs reviews of the Housekeeping Department management team.
Helps manage and motivate the management team in the administration of their duties.
Plans, organizes and monitors staff activities to ensure compliance with quality standards set by hotel which requires continuous visual inspection of guest rooms and public space areas including food and beverage outlets, meeting rooms and offices.
Manages finances of housekeeping operations including budget and inventory controls.
Analyzes data and compiles reports on expenditures, wages, labor, supplies, etc., in relation to hotel financial forecasts and budget.
Establishes and maintains systems and controls to provide adequate supplies for efficient operation of department.
Evaluates condition of furniture, fixtures, décor, etc.
Makes recommendations and assists in the coordination of rehab projects.
Works with the Director of Rooms and Director of Engineering to administer the repair and maintenance program as it relates to public areas and guest rooms.
Attends Senior Leadership meetings to obtain and disseminate pertinent information.
Review and approve departmental schedules/payroll and make necessary adjustments.
Assist room attendants and house persons in securing all supplies and tools necessary for the completion of daily tasks.
Plan and implement hotel-wide changes such as those affecting amenity set-ups or communication pieces.
Monitor proper use and compliance with hazardous chemicals and the Hazcom program.
Expedite all requests by guests.
Performs duties as assigned by Director of Rooms and Hotel Manager.