Asset Protection Investigator

Saks Fifth Avenue

11d • $20 - $23 • Onsite

About The Position

Saks Global Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call and Horchow. Its retail portfolio includes 70 full-line luxury locations, additional off-price locations and five distinct e-commerce experiences. With talented colleagues focused on delivering on our strategic vision, The Art of You, Saks Global is redefining luxury shopping by offering each customer a personalized experience that is unmistakably their own. By leveraging the most comprehensive luxury customer data platform in North America, cutting-edge technology, and strong partnerships with the world's most esteemed brands, Saks Global is shaping the future of luxury retail. YOU WILL BE: The Asset Protection Investigator monitors the workplace through patrols, cameras, or other surveillance methods for safety and access issues. You will collect & process evidence that is collected during an investigation, participate in preparing written reports, and may perform security audits. You will report to the Asset Protection Manager.

Requirements

• Working knowledge of multiple security / asset protection systems (ie: CCTV, access control, alarms, etc.)
• Previous retail and distribution center experience in Asset Protection / Loss Prevention is preferred
• Ability to work in all weather conditions
• Ability to sustain the physical job requirements including: standing for long periods of time (up to 10 hours), lifting up to 30 lbs repeatedly, walking long distances repeatedly, bending, stooping, climbing ladders or stairs repeatedly, manual dexterity of hands to process orders, push or pull or lift up to 50 lbs.

Responsibilities

• Investigate MNR's (Merchandise not Received), IRR's (Irregular Returns Receive), RNR's (Returns not Received), Packing Status Orders, and Chargebacks
• Work the Metal Detectors & the HR Lobby during Hiring Events for 8 hours
• Be available to HR during Terminations in the case an associate is upset
• Review each associate accident / incident and provide video to HR and Safety Manager
• Check in and out trucks at the Drivers Gate
• Verify seals from receiving dock and Outbound trailers at gate
• Fire Walk when Fire system is not working properly
• Update AP Communication board - Returns/ Transfers
• Jewelry Escort to the jewelry room; Escort ICQA during replenishing the safe with jewelry items; Pull jewelry items from the safe with ICQA for Orders, Transfers and RTV's; Jewelry Safe Audit with ICQA
• Swiss Log Rack Audits; Investigate cause of Rack shortages following AP audits; Monitor Swiss log Clerks and document entry and exit to the Swisslog floor; Audit Swisslog clerks to make sure clerks are using you rule when entering the floor
• Respond to any work injury or emergency situation; Ensure all proper paperwork is filled out and submitted for work injuries and emergency situations
• Conduct internal investigations; Review video upon request from Sr. Management and HR for associate issues
• Compile monthly MNR/ IRR statistics
• Complete monthly department audits
• Gift Card disposal with Iron Mountain
• Create badges for new hires; Replace lost temp or full-time associate badges
• Conduct orientation with each new temporary associate on their first day; Issue Lockers to New Hires
• Ensure each person that enters the building has a badge
• API's complete daily recap report
• Process DIF pallets at the compactor bay
• Inspect jewelry room trash to ensure no product is inside the trash before emptying from the Jewelry rooms
• Issue building passes for items that are entering and leaving the building by associates
• Outbound trailer status report at the end of overnight outbound shift
• Monitor OBFC Cameras
• Monitor weather during extreme weather
• Lock and open the Facility daily
• Maintain surveillance of the property through CCTV and physical inspections, including perimeter checks.
• Check inbound and outbound drivers and trailers to maintain yard.
• Ensure the DC is a safe environment for all.
• Respond to medical situations and render first aid when needed.
• Greet associates and visitors on arrival; perform bag checks on departure.
• Conduct investigations into internal and external theft and shortages.
• Maintain positive partnerships within the DC associate, management, and Asset Protection teams.

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees