Asset Protection Investigator

Saks•San Antonio, FL

8d•$19 - $24•Onsite

About The Position

WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets. What This Position Is All About Protect the Assets of the distribution center, as well as associates and visitors.

Requirements

Must possess excellent verbal and written communication skills
Knowledgeable of various systems (ie: CCTV, access control, alarms, etc.)
Excellent computer and organizational skills
Ability to effectively communicate and interact with all levels of facility management
Must be able to maintain a high level of confidentiality
Must be able to multi-task and follow directions
Problem solving skills
Effective time management
Ability to work in all weather conditions
Excellent written and verbal communication skills
High School Diploma or GED

Nice To Haves

Previous retail and/or distribution center Loss Prevention experience preferred

Responsibilities

Investigate MNR’s (Merchandise not Received) Emails and Google Doc sheet from India Team & request from Customer Service
Investigate IRR’s (Irregular Returns Receive) Emails and Google Doc sheet from India Team
Investigate RNR’s (Returns not Received) Emails and Google Doc sheet from India Team
Investigate Packing Status Orders Emails from Operations
Investigate Chargebacks
Man the Metal Detectors
Man the HR Lobby during Hiring Events for 8 hours
Be available to HR during Terminations in the case an associate is aggressive or upset
Review each associate accident / incident and provide video to HR and Safety Manager
Check in and out trucks at the Drivers Gate
Verify outgoing seals from receiving dock and Outbound trailers at gate
Fire Walk when Fire system is not working properly
Update AP Communication board - Returns/ Transfers
Jewelry Escort to the jewelry room
Escort ICQA during replenishing the safe with jewelry items
Pull jewelry items from the safe with ICQA for Orders, Transfers and RTV’s
Jewelry Safe Audit with ICQA
Swiss Log Rack Audits
Investigate cause of Rack shortages following AP audits
Monitor Swiss log Clerks and document entry and exit to the Swisslog floor
Audit Swisslog clerks to make sure clerks are using the two person rule when entering the floor
Respond to any work injury or emergency situation
Ensure all proper paperwork is filled out and submitted for work injuries and emergency situations
Conduct internal investigations
Review video upon request from Sr. Management and HR for associate issues
Compile monthly MNR/ IRR statistics
Complete monthly department audits
Gift Card disposal with Iron Mountain
Create badges for new hires
Replace lost temp or full time associate badges
Conduct orientation with each new temporary associate on their first day
Issue Lockers to New Hires
Ensure each individual that enters the building has a badge
API’s complete daily recap report
Process DIF pallets at the compactor bay
Inspect jewelry room trash to ensure no product is inside the trash before emptying from the Jewelry rooms
Issue building passes for items that are entering and leaving the building by associates
Outbound trailer status report at the end of overnight outbound shift
Monitor OBFC Cameras
Monitor weather during extreme weather
Lock and open the Facility daily
Maintain surveillance of the property via CCTV and physical inspections, including perimeter checks.
Check inbound and outbound drivers and trailers to maintain yard.
Ensure the DC is a safe environment for all.
Respond to medical situations and render first aid when needed.
Greet associates and visitors on arrival; perform bag checks on departure.
Conduct investigations into internal and external theft and shortages.
Maintain strong, positive partnerships within the DC associate, management, and Asset Protection teams.