Assessor Assessment Specialist - Part-time

Saline County • Benton, AR

172d • $18 • Onsite

About The Position

This part-time position is an entry level position and is responsible for updating personal property assessment records and interacting with the public in an informative/problem-solving capacity. Ensure that all assessment transactions and interpersonal exchanges are performed efficiently and in a professional and timely manner, often under adverse conditions. All assessments must be accurate in accordance with state law to provide the record base for the County Collector to collect the appropriate amount of tax for the operation of schools, cities and county organizations. Ensuring each situation is handled according to the county policies and that assessment values are correctly posted on the assessment records.

Requirements

• High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, etc., plus 12 to 18 months related experience (customer service) and/or training, or equivalent combination of education and experience.
• Intermediate: Spreadsheet, Word Processing/Typing

Responsibilities

• Make personal property assessments both in person, by phone, fax, email and by verifying online assessments.
• Use titles and/or bill of sale, assessing the personal property of individuals and businesses, for the purpose of taxation by phone, online, or in person. This includes vehicles, boats, utility trailers, motorcycles, ATV, campers, and motor homes.
• Handle large volume of calls, occasionally with disgruntled citizens, with professionalism and tact. Be able to establish control of the conversation, despite high emotions, in person or by phone.
• Ensure proper documentation of all information needed for assessments is organized for scanning to ensure proper record retention and retrieval.
• Make proper updates using copies of recorded deeds, court orders, death certificates and other probate related documents.
• Conduct all liaison activities in a professional manner to ensure maximum cooperation between and among other Saline County offices, other Assessor offices, and other state and local agencies.
• Must be able to identify school district boundaries to assign the correct millage rate to personal property and real estate assessments.
• Update personal information on individual and business assessments such as addresses and phone numbers.
• Must be able to find out if the customer has been previously assessed in another county, moved from out of state, or is a first-time vehicle owner for tax clearance purposes.
• Verification of each item on the taxpayer’s previous year assessment and removing items when necessary, requesting documentation for such.
• Assist customers with required forms including Commercial Rendition Forms, Homestead Credit Applications, and Exemption Applications.
• Correct assessments based on state reports that are designed for the purpose of checking for accuracy.
• Ensure that all activities are professionally and ethically performed in accordance with state law to protect the individual rights of all citizens of Saline County.
• Successfully complete continuing education classes as required by the Assessor.
• Perform any other related duties as required or assigned.

Benefits

• Flexible work schedule offered Monday/Friday, 8 am to 4:30 PM with up to 20 hours per week.
• Bilingual pays available.
• This position maybe eligible for enrollment in the Arkansas Public Employees’ Retirement System (APERS), dependent upon the number of hours worked per month.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED