Walmart AMP Artist Services Assistant

Walmart AMP•Rogers, AR

1d•Onsite

About The Position

About Us At Walton Arts Center/Walmart AMP, we strive to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on bringing the best Arts and Entertainment to our audiences in Northwest Arkansas, and we know our organization runs on the hard work and dedication of our passionate and creative employees. Walton Arts Center and the Walmart AMP aspire to be welcoming spaces where people can be their authentic selves. To truly embody our mission, we recognize the importance of reflecting the diversity of our community on our stages, in our audiences and within our workforce, volunteers and Board. Our organization is committed to creating a welcoming environment, guided by our core values: Relevance; Inclusivity; Sustainability; Excellence. Walton Arts Center/Walmart AMP is focused on promoting fairness and recognizes the value of diverse perspectives, backgrounds, and experiences. We believe these elements enhance the strength, creativity, and success of our team and the communities we serve. Walton Arts Center Inc. operates two campuses: a 1,200-seat proscenium theatre and 269-seat black box in Fayetteville and an 11,000-capacity outdoor Amphitheatre known as the Walmart AMP in Rogers, AR. Walton Arts Center has been Arkansas’ premier performing arts center for over 30 years and Walmart AMP has consistently been one of Billboard's top-rated amphitheaters producing 30 plus concerts per season. Located in the beautiful Ozark Mountains, NWA (as the locals refer to it) includes Benton, Washington and Madison counties, with five cities: Bentonville, Fayetteville, Rogers, Springdale and Siloam Springs. The economic opportunity is unparalleled, but so is the lifestyle — see: 400-plus miles of mountain biking trails and paved pathways, a thriving arts community complete with world-class performing arts center and museums, a legitimate beer and food scene, and live music to enjoy. Best of all, it’s a place where everyone is welcome. Position Overview Reporting to the Artist Services Coordinator, Artist Services Assistants are responsible assisting in the setup and preparation of all backstage artist spaces at the Walmart AMP, including pre-show day shopping for all tour hospitality needs, room setups and tear-downs daily, and meeting all of tour’s hospitality needs on both show and non-show days.

Requirements

High school diploma or GED requested but not required
Must have valid driver’s license, clean driving record, and access to a reliable personal vehicle
Strong attention to detail & organization
Reliable and punctual
Comfortable with consistently adhering to the highest standards of integrity, professionalism, ethics and confidentiality
An on-going desire to learn and improve
Ability to make decisions in a fast-paced work environment
Must be able to work under pressure while maintaining a positive attitude and providing exemplary customer service
Strong communications skills and the ability to interact with many different types of people
Ability to work independently as well as with others to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
Must be able to lift and carry up to 50 lbs.
Must be able to talk, listen and speak clearly
Must have a working cell phone and be willing to install basic applications and be willing to use it for work purposes
Must be able to endure sitting or standing for extended periods of time
Must be able to endure standing or walking for extended periods of time on various surfaces such as concrete, grass, and inclined surfaces
Must be able to endure outdoor elements including cold, heat, wind, and/or precipitation
Must be able to work in large, crowded environments, with flashing lights, loud music and noises, pyrotechnics, and cannons as part of shows and events

Nice To Haves

Prior experience in the hospitality industry preferred, but not required

Responsibilities

Coordinate Hospitality services for artists presented at the AMP including pre-day of show off-site shopping, and executing artist dressing room, stage, tour production and tour bus hospitality
Assist with room changeovers, setups, and decor as needed – which may entail heavy lifting up to 50 lbs.
Act as an ambassador of the Walmart AMP when interacting with artists, clients, guests, and colleagues
Maintain artist services equipment inventory
Collaborate with other departments as required for special projects and other duties as assigned
Provide additional support to the Production department as needed (e.g. statement preparation, time keeping assistance, document creation, internal meeting setups)
Must maintain professional demeanor and confidentiality of information heard while working which includes: never taking pictures of or request to have a picture taken with members of the tour, their belongings or equipment, or their personal spaces
Monitor and maintain cleanliness and organization of artist spaces before, during, and after shows/events
Maintain compliance with all company policies and procedures
Represent Walton Arts Center / Walmart AMP at both on and off-site events, as requested
Maintain professional working relationships with teammates, fellow staff members from other departments, vendors, patrons, and tenants of leased spaces
Perform related duties as assigned by supervisor
Maintain security and safety requirements as defined by operations guidelines
Maintain compliance with all company policies and procedures