Armed Field Training & Compliance Officer- Overnight Shift - 77092

City Security Services•Houston, TX

1d•Onsite

About The Position

City Security Services is a rapidly growing security firm that encourages, supports and celebrates a diverse work environment, with a culture focused on educating, training, and certifying its personnel. The company is seeking a highly-skilled and dedicated Armed Field Training & Compliance Officer. This role, formerly known as Field Supervisor, serves as an all-around expert on company policy, procedures, and post orders. The core function of this position is training, ensuring that site personnel receive consistent and quality education throughout their tenure. The officer will conduct daily random targeted post inspections and may assume a post in the event of an unscheduled absence. They will also maintain regular communication with officers on-shift in conjunction with the manager-on-duty to ensure efficient coordination and effective implementation of security initiatives, thereby ensuring smooth operations at all sites.

Nice To Haves

Level IV/PPO Certification

Responsibilities

Monitor and coordinate the shift operations of the security team, ensuring that all security protocols and procedures are followed correctly.
Train security personnel, including new hires.
Substitute posts in the event of unscheduled absences.
Prepare and maintain detailed reports on security incidents, and investigations.
Review daily activity reports and incident reports on a daily basis.
Receive, document, and escalate Security Officer questions and concerns.
Provide ongoing documented field training for new and existing officers.
Ensure every new officer is visited at least once per shift for the first week of their employment.
Answer telephone calls, take messages, answer questions, and provide information as needed, referring and escalating issues to the appropriate resources as needed.
Respond to and report all emergency situations during your shift.
Write reports of daily activities and irregularities as required by the Company, such as equipment or property damage, theft, or unusual occurrences.
Any other duties as assigned by the Company.