Arena Usher - On-Call
About The Position
On-Call varied shifts, required to accept 25% of the offered shifts within 60 days. Responsible for assisting guests at entertainment events by collecting admission tickets/passes, distributing programs, assisting in finding seats, answering questions about the facility and its offerings. Provide general information about the property and the various venues. Ensure that guests are properly seated and late seating policies are followed. Assist with guest seating and ticketing situations. Distribute event programs. Assist with the enforcement of the camera/tape policy for each event. Alert management of any guest's special needs or emergency situations.
Requirements
- Must have excellent customer service and communication skills.
- Must be able to stand and walk (including stairs) for extended periods of time.
- Must be able to bend and lift up to 25 pounds.
- Must be able to quickly read and interpret information printed on event tickets.
- Must be able to assist guests in wheelchairs.
- Must be alert at all times and be able to think and act quickly and appropriately in the event of an emergency.
Responsibilities
- assisting guests at entertainment events by collecting admission tickets/passes
- distributing programs
- assisting in finding seats
- answering questions about the facility and its offerings
- Provide general information about the property and the various venues
- Ensure that guests are properly seated and late seating policies are followed
- Assist with guest seating and ticketing situations
- Distribute event programs
- Assist with the enforcement of the camera/tape policy for each event
- Alert management of any guest's special needs or emergency situations
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What This Job Offers
Career Level
Entry Level
Industry
Accommodation
Education Level
No Education Listed
